Insurance Claims Navigator

1 day ago


Paranaque City, Calabarzon, Philippines Unity Communications Full time

We are seeking a highly organized and detail-oriented Insurance Follow-up Representative to join our team. As an Insurance Claims Navigator, you will play a critical role in addressing account balances and correspondence from insurance carriers.

What You Will Do
  • Reconcile FACS balance to the client system and ensure proper crediting for payments posted.
  • Use websites and online resources to obtain payment or denial status from insurance carriers.
  • Input the outcome of status checks into FACS and decide the next step on the account based on departmental procedures.
  • Review correspondence, note accounts, and follow up as needed.
  • Tie or untie accounts from the workflow to ensure proper processing.
  • Prioritize work efforts using appropriate work queues and reports.
Requirements
  • Computer proficiency and ability to learn multiple databases.
  • Multitasking skills, organizational skills, and attention to detail.
  • Ability to perform repeated tasks with high accuracy and compliance with company procedures.
  • Working knowledge of HIPAA and Red Flag regulations.
What We Offer
  • HMO coverage with two free dependents upon regularization.
  • VL/SL credits upon regularization.
  • Friendly and supportive work culture.
  • 13th-month pay and other government-mandated benefits.
  • Non-taxable allowances.
  • Pay increases, performance bonuses, and birthday gifts.
About Us

We value inclusion, diversity, kindness, and positivity at Unity Communications. With 99% of employees recommending us to friends and 100% approving of our executive management, we strive to create a Great Place To Work environment.



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