Team Leads

2 weeks ago


Manila, National Capital Region, Philippines TalentPop App Full time

Join Our Team as a Team Leads

Are you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from you

Ideal Candidate:

  • At least 3 years as a Team Lead and 3 years in Customer Service.
  • Excellent English communication (both written and spoken).
  • Experience with Shopify, BigCommerce, and/or Amazon is a plus.
  • Familiarity with G Suite, Zendesk, Freshdesk, Intercom, or Gorgias is advantageous.
  • Strong skills in managing performance, attendance, and KPIs.
  • Proficient in bi-weekly team coaching and 1-on-1 sessions.
  • Able to assess agent health, safety, and welfare effectively.
  • Skilled in creating and analyzing performance reports.
  • Experienced in conducting performance reviews and recommending agent development.

Responsibilities:

  • Oversee agent performance, including reporting and attendance, ensuring KPIs are met.
  • Provide bi-weekly and one-on-one coaching, addressing agents' health, safety, and support needs.
  • Conduct semi-annual performance reviews, recommending growth, promotions, and appraisals.

Work Hours:

  • US PST, Monday to Friday (Full-Time, Long-Term)

Compensation/Perks:

  • $6/hr + Performance & Recognition Bonuses
  • Health and dental insurance
  • Paid time-offs
  • Performance and recognition incentives
  • End-of-year bonus

PC AND INTERNET REQUIREMENTS:

  • A personally-owned PC with at least an i5 processor (or equivalent)
  • Minimum 20 Mbps upload and download speed

How to Apply:
Submit your application here: https://forms.gle/vTaYeZ4tFsJafEzQ7
Use Application Code: JAZZHR

Ready to lead and make a difference? Apply now and join our dynamic team

#J-18808-Ljbffr
  • Senior Team Lead

    7 days ago


    Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

    We are currently seeking a dynamic and results-oriented Senior Team Lead to join our talented team of professionals at TECHNOGLOBAL TEAM, INC. This role involves leading our team of experts, handling and resolving customer support requests, producing accurate client reports, and actively monitoring team performance.This position requires someone with strong...

  • Software Team Lead

    2 weeks ago


    Manila, National Capital Region, Philippines Career Team Enterprises Full time

    It's not just about the tech; it's about the peopleAt Career TEAM we work to "accelerate the human condition." Working on our state-of-the-edge portal Career EDGE, you will change lives and that's just the beginning You will be working with new technologies on enterprise products that serve a diverse population across the U.S. You will truly be an...


  • Manila, National Capital Region, Philippines Career Team Enterprises Full time

    What We OfferWe offer a dynamic work environment that encourages innovation and creativity. As a member of our team, you will have access to:BenefitsOpportunities for growth and professional development;A comprehensive benefits package including medical, dental, and vision insurance;A generous 401(k) matching program;Flexible work arrangements to support...


  • Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

    We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...


  • Manila, National Capital Region, Philippines Career Team Enterprises Full time

    Career Team Enterprises is seeking an exceptional Full Stack Lead Developer to join our talented team of engineers. As a lead developer, you will be responsible for designing, developing, and delivering high-quality software applications using a variety of technologies and frameworks.You will work closely with our product managers to understand business...


  • Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

    Company Overview">We are a leading organization that provides exceptional support to our customers. Our team is committed to delivering high-quality services and ensuring customer satisfaction.SalaryCompetitive salary package including comprehensive benefits and opportunities for career growth.Job DescriptionAs our Customer Support Representative, you will...


  • Manila, National Capital Region, Philippines Career Team Enterprises Full time

    About the JobWe are seeking an exceptional Full Stack Developer Lead to join our team. As a key member of our organization, you will be responsible for leading the development of robust software applications using cutting-edge technologies such as MongoDB, Next.js, Nest.js, and Node.js.You will work closely with our DevOps team to ensure seamless deployment,...


  • Manila, National Capital Region, Philippines Career Team Enterprises Full time

    Career Team Enterprises is a mission-driven organization dedicated to transforming the workforce development industry. We're seeking an exceptional Product Analyst and Project Lead to join our dynamic team.As a combined Product Analyst and Project Lead, you'll be responsible for driving success for our clients and their products by working closely with...


  • Manila, National Capital Region, Philippines Career Team Enterprises Full time

    At Career Team Enterprises, we're revolutionizing the workforce development industry through cutting-edge software tools. As a combined Product Analyst and Project Lead, you'll be a crucial part of our team driving success for our clients and their products.You will work closely with developers, designers, and business leaders to gather and analyze...


  • Manila, National Capital Region, Philippines TEAM LEWIS Full time

    About UsAt TEAM LEWIS, we pride ourselves on being a forward-thinking marketing agency that is always looking for ways to improve and innovate. With a strong commitment to excellence, we have built a reputation for delivering award-winning campaigns that drive real results for our clients.We are passionate about creating an environment that fosters growth,...


  • Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

    Your Key ResponsibilitiesAs a WordPress Lead Engineer, you will be responsible for designing, developing, and maintaining high-quality web applications using WordPress. You will work closely with designers to match visual design intent and ensure seamless integration with other front-end services.You will have a proven track record of building complex web...


  • Manila, National Capital Region, Philippines Career Team Enterprises Full time

    It's not just about the tech; it's about the peopleBased in the US, at Career TEAM, we aim to accelerate the human condition through innovation in enterprise software products. As a combined Product Manager and Project Lead, you'll be a crucial part of a team driving the success of our clients and the products they utilize. You will work closely with...

  • Team Lead

    2 weeks ago


    Manila, National Capital Region, Philippines Wingassistant Full time

    Job OverviewIn this role as Remote Team Success Supervisor, you will play a vital part in leading and guiding our team of Virtual Assistants to deliver exceptional client experiences. We're looking for someone who is driven by the opportunity to inspire remote teams and make a lasting impact.

  • Team Lead

    3 weeks ago


    Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full time

    Team Lead - QALocation: Manila, PhilippinesResponsibilitiesConduct advanced research and comprehensive, efficient, and innovative software testing of highly complex and high-profile projects and provide approvals during development sprints, integration, release, regression and patch software development phases, document results.Perform comprehensive testing...

  • Team Lead

    3 days ago


    Manila, National Capital Region, Philippines Ultima Markets Full time

    Team Lead - Business Development - Fintech Forex2 days ago Be among the first 25 applicantsDirect message the job poster from Ultima MarketsJob Responsibilities:Lead a team of Forex sales professionals and provide guidance, coaching, and mentoring to drive sales performance.Set clear sales targets and objectives for the team and monitor individual and team...

  • Team Lead

    1 day ago


    Manila, National Capital Region, Philippines Omeba Solution Inc. Full time

    About the Role:We are seeking a highly skilled Team Lead to join our team and lead our retail operations to new heights. The successful candidate will be responsible for overseeing all aspects of store operations to ensure profitability, customer satisfaction, and a positive work environment.Main Responsibilities:Develop and implement strategies to drive...

  • Team Lead

    2 weeks ago


    Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

    Your Role:You will be working in leading a cross-functional team, using agile methodologies to build cloud native applications for the financial services industry. You will contribute to CICD creating, configuring and deploying applications on the cloud.Lead and help drive standards in a team of cloud developers and Technology specialists.Participate and...

  • Team Lead

    2 weeks ago


    Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time

    About the RoleWe are seeking an experienced Operations Supervisor to join our team. The successful candidate will be responsible for leading a team of employees, providing guidance and support to ensure that tasks are completed to a high standard. This includes conducting performance appraisals, developing training programs, and identifying areas for...

  • Team Lead

    1 week ago


    Manila, National Capital Region, Philippines ISTA Solutions, Inc. Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on...

  • IT Team Lead

    7 days ago


    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time

    **Job Summary:**We are seeking an experienced IT Team Lead to join our team at Seven Seven Global Services, Inc. as a key member of our business operations department.The ideal candidate will have strong leadership skills, excellent communication abilities, and the ability to coordinate multiple projects simultaneously.Main Responsibilities:Formulate and...