Technical Support Lead

4 days ago


Manila, National Capital Region, Philippines Connext Global Solutions Inc Full time

As a Technical Support Lead at Connext Global Solutions Inc, you'll be responsible for leading our technical support team and ensuring that our systems run smoothly and securely.

About the Role

Key responsibilities include managing and maintaining our IT infrastructure, administering MFA systems, performing routine system checks, and providing technical support. You'll also assist with new teammate onboarding, create detailed documentation, develop training programs, and integrate ServiceNow with other systems.

We offer a competitive compensation package, monthly allowance, 13th month pay, night differential, mid-year bonus, HMO coverage, life insurance, mandated government benefits, and great company culture.



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