Technical Support Manager

Your Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...

The Technical Support Manager at SharePro, Inc. will provide technical guidance and support to project teams to ensure successful project delivery. This includes developing and implementing technical procedures, providing training and mentoring to staff, and collaborating with external stakeholders.You will be responsible for identifying areas for...

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

Job Summary:The Technical Support Specialist is responsible for providing timely and effective assistance to customers or internal teams facing technical issues related to the company's products or services. The role involves troubleshooting hardware, software, and network problems, offering solutions, and ensuring customer satisfaction. The Technical...

Job Information:Job TitleTechnical Support Operations ManagerRole OverviewIn this critical role, you will lead the Technical Support team to deliver exceptional technical support services to our clients. You will be responsible for managing the team's performance, ensuring that they meet service level agreements (SLAs) and key performance indicators...

We want to attract the best and brightest talents to join our team at Globe Telecom. As a Service Operations Engineer, you will play a key role in ensuring the optimal performance and availability of IT services.About the RoleThis position involves monitoring service performance, handling incidents, and supporting the continuous improvement of IT operations....

Job OverviewWe are seeking a skilled Technical Support Area Head to oversee the delivery of exceptional customer service and support for our clients. As a key member of our team, you will be responsible for managing the technical support function, ensuring timely and effective resolution of client issues, and driving process improvements to enhance overall...

Technical Support (Financial Systems)Ayala Ave., Makati CityJob ResponsibilitiesProvide high level and in-depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.Work collaboratively with clients, team members, implementation consultants, and resources...

Job Summary:We are seeking a highly skilled and customer-focused Technical Support to join our IT support team. The successful candidate will be responsible for troubleshooting technical issues, providing excellent customer service, and ensuring the smooth operation of IT systems. This role requires strong problem-solving skills, technical expertise, and the...

Dexcom, a pioneer in continuous glucose monitoring (CGM), is looking for an experienced leader to supervise its Technical Support team. As a Supervisor, Technical Support at Dexcom, you will lead a team that interacts with patients, parents, and caregivers for people affected by diabetes that use Dexcom products.The team's assistance gives the entire family...

Job Title: Technical Support Lead">Description:">We are seeking a highly skilled Technical Support Lead to join our team. The successful candidate will be responsible for providing technical support to our customers, managing and prioritizing incident and problem tickets, and collaborating with IT support teams to ensure timely resolution.">Main...

The ideal candidate will have a strong background in customer service, with experience managing teams and driving performance improvement.Main Responsibilities:Provide coaching and guidance to ensure consistent achievement of key performance metricsAchieve, measure, report, and communicate metric goal attainment for assigned teamMaintain accurate and timely...

Agilitec IT is seeking a skilled Technical Support Specialist to join our team. In this role, you will provide technical assistance to clients and vendors, troubleshoot issues, and maintain accurate records of interactions. Excellent communication skills, problem-solving abilities, and a strong attention to detail are essential requirements for this...

Provide Solutions, Drive Success: Become Our Technical Support ConsultantJob SummaryAs a Technical Support Consultant to our organization, you'll be an integral part of our Platform Support Team, ensuring the seamless operation of our platform for our diverse clientele. You'll collaborate closely with cross-functional teams to address technical challenges,...

Job DescriptionThe Manager for Technical Support will be responsible for operational support and people management.This includes:Providing exceptional customer experience while balancing productivity requirements.Managing team members, prioritizing tasks, and ensuring compliance with Open Text Customer Support policies.Oversight of operations, including...

IT Technical Support - Up to 25k - WFH - BGC Taguig CityWe are looking for:Role: IT Technical SupportSetup: Work From Home - BGC, Taguig CitySalary: Up to 25kExperience: Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent. Fresh Graduates are welcome to apply. At least 1-2 Year(s) of working...

**Job Overview**We are seeking a skilled Technical Support Specialist to join our team at RealPage, Inc. This role plays a critical part in providing advanced technical support for IT systems, applications, and infrastructure.The ideal candidate will have a strong understanding of computer hardware, software, and networking. They will work closely with...

Job DescriptionThe Junior Case Manager will be responsible for delivering exceptional support to customers by managing technical and non-technical issues related to Expereo's services. Key responsibilities include responding to customer inquiries, escalating issues to technical teams, and maintaining accurate records of support cases.This role requires...

Company OverviewWe are a management consultancy firm seeking an experienced IT Technical Support professional to join our team.The successful candidate will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our Global FIX Support team at Broadridge Trading & Connectivity Solutions. As a key member of our team, you will provide high-level support for multiple Broadridge Trading and Connectivity Services products.Key ResponsibilitiesProvide technical assistance via email and phone to...