Cloud Engineer

About the Role:

You will play a key role in our expanding R&D DevOps team, focusing on expanding our growing Azure-based SaaS platform.

Responsibilities include:

• Incident Response and Troubleshooting: Respond to alerts, investigate issues, and identify root causes to ensure the stability and reliability of the SaaS environment.
• Infrastructure as Code (IaC): Develop and manage infrastructure as code using tools such as Terraform or Azure Resource Manager to automate infrastructure provisioning and management.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines, including configuration, automation, and monitoring, to facilitate fast and reliable software releases.
• Containerization and Orchestration: Utilize Docker and container orchestration platforms like Kubernetes to containerize applications and scale them efficiently.
• Cloud Management: Manage cloud resources on the Azure platform optimizing cost, security, and performance.
• Monitoring and Logging: Set up monitoring, alerting, and logging solutions to ensure the availability, performance, and security of systems and applications.
• Security and Compliance: Collaborate with the security team to implement best practices for security, compliance, and vulnerability management.
• Scripting and Automation: Write scripts and automation tools to streamline repetitive tasks and improve efficiency.
• Collaboration: Work closely with development to understand underlying requirements and implement infrastructure to support it.
• Documentation: Create and maintain clear and comprehensive documentation for infrastructure and processes.
• Additional responsibilities and duties as required.

Requirements:

The Essentials:

• A minimum of 3 years of major cloud service provider operations experience is required.
• Experience maintaining, scaling, and operating a consumer multi-tenant offering, including handling alerts, troubleshooting issues, and identifying root causes during investigations is required.
• A minimum of 2 years of experience working in a SaaS organization is required.
• Proven experience with containers and container orchestrations systems is required.
• Templating and Configuration Languages for one or more of the following is required: Azure Resource Manager, Terraform, JSON, YAML.
• PowerShell experience is required.
• Ability to work rotational shifts is required.

Successful Qualities:

• Strong knowledge of cloud infrastructure and DevOps practices.
• Familiarity with AI-driven problem-solving and process improvement techniques.
• Experience with Elasticsearch and Azure SQL.
• Knowledge of NGINX and related technologies.

About Our Company Culture:

We offer a forward-thinking, progressive, and employee-first culture that promotes collaboration and flexibility. We value diversity and inclusion, providing multiple perspectives and encouraging fresh thinking.

Our flexible work schedules allow employees to choose between entirely remote or hybrid working arrangements. We prioritize autonomy and freedom in individual roles, with opportunities for career advancement through a 'choose your own adventure' approach.

We provide access to Udemy, an online learning platform featuring over 200,000 courses on business topics, enabling continuous professional growth.

As a leader in AI Metadata & Search, we sit at the forefront of technology, leveraging AI to drive innovation and improve user experiences.

Benefits:

• Competitive compensation package.
• Bonus program that rewards quarterly achievements.
• Comprehensive benefits coverage, including generous leave options, medical and dental insurance, employee assistance program, rice allowance, life and accident insurance.

Work Environment:

• Must be able to remain in a stationary position for prolonged periods.
• Must be able to move about to accomplish tasks.
• Must be able to perform light physical work.
• Must be able to communicate effectively.