Senior Training Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

Key Responsibilities

  • Manage the development and delivery of new hire trainings and training initiatives for existing employees
  • Work closely with operations and quality teams to ensure process accuracy and drive BAU practices
  • Coordinate training logistics with facility, WFM, Ops, and other functions
  • Liaise with stakeholders to identify and launch process improvement projects end-to-end


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