Quality Assurance Lead Specialist
8 hours ago
About Us:
Best Careers and Opportunities is a leading provider of quality assurance services, committed to delivering exceptional results in a fast-paced environment.
Job Summary:
We are seeking a highly skilled Quality Assurance Lead Specialist to join our team. The ideal candidate will have a strong background in quality management, excellent communication skills, and the ability to lead cross-functional teams.
Key Responsibilities:
- Drive quality initiatives for Wipro/client accounts
- Collaborate with dispersed cross-functional teams on organizational process (re)-design or industry-specific business processes
- Leverage business optimization & innovation tools & application for process re-engineering
- Benchmarking processes, Mgmt dashboard set up & building the best practices repository
- Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
Requirements:
- 2+ years as Quality & Process Excellence practitioner & total 5 years of Experience
- Consulting experience
- Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering
- Exposure to ISO, CMMi or COPC will be an added advantage
- Consulting experience in Shared Services Set up/BPO space is desirable
Skills:
- Program management & change management
- Problem-solving tools/analytical skills
- Excellent communication /interpersonal, facilitation skills
- High energy level, confident, assertive and team player
Salary:
The estimated salary for this position is $80,000 - $110,000 per year, depending on experience and qualifications.
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