Chief Service Delivery Director

1 week ago

Manila, National Capital Region, Philippines beBeeStrategic Full time $100,000 - $140,000
Job Overview

The primary responsibility of the Services Delivery Manager is to oversee the development, delivery, and performance of non-network managed services leveraging a diverse portfolio of vendors.

About The Role

This position will collaborate cross-functionally with engineering, operations, sales, and vendors to ensure alignment with customer needs and company strategy.

Key Responsibilities:
  • Establish strategic relationships with key vendors and distributors to drive service growth, procurement efficiency, and training enablement.
  • Own the full product lifecycle for managed services across SD-WAN, SASE, networking, UCaaS, cloud, IoT, and hardware.
  • Collaborate with engineering, solution architects, and support teams to design and integrate scalable services.
  • Partner with Finance and Procurement on pricing models, budgeting, and cost optimization.
  • Champion a customer-centric approach by analyzing feedback and improving reliability and security standards.
  • Oversee risk management and compliance, mitigating technology, supply chain, and regulatory risks.
  • Collaborate cross-functionally with Sales, Marketing, and internal teams on go-to-market strategies.

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