Front Desk Coordinator

1 week ago


Mandaue City, Central Visayas, Philippines beBeeCommunication Full time ₱240,000 - ₱320,000
Medical Front Office Administrator

We are seeking a highly organized and communicative professional to deliver exceptional customer service via phone, email, and other communication channels as the first point of contact for patients.

Main Responsibilities:
  • Manage high volumes of incoming calls and emails with professionalism and accuracy.
  • Coordinate appointments, respond to inquiries, and make bookings across multiple practitioners and time zones.
  • Update and maintain patient information in the patient management system.
  • Monitor inboxes and communication channels to ensure timely responses and prioritization of urgent queries.
  • Liaise with internal teams to flag scheduling issues or process improvements.
Key Requirements:
  • Bachelor's degree in Administration or a health-related field (desired).
  • Previous experience in a remote receptionist, administration, or customer service role—ideally in a medical or healthcare setting.
  • Excellent verbal and written communication skills with a professional tone.
  • Strong time management and multitasking abilities with a solutions-focused approach.
  • Proficient in patient management software and Microsoft Office applications.
  • Understanding of patient privacy and confidentiality protocols.
Fantastic Perks:
  • Work from home on a day shift, Monday to Friday, with opportunities to work with leading companies.
  • Comprehensive health insurance and government-mandated benefits.
  • Ongoing training programs for career development.
  • Engaging company outings, team activities, and wellness sessions.


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