Phone Receptionist/Front Desk Support Specialist

2 days ago


Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱60,000 - ₱90,000

We are seeking a dedicated and professional Phone Receptionist/Front Desk Support to be the first point of contact for our clients. This individual will provide exceptional customer service with a warm, professional presence via telephone.

Key Responsibilities
  • Answer incoming front desk phone calls promptly and professionally
  • Identify caller needs and route them to the appropriate department or team member
  • Provide general information about services and processes when applicable
  • Maintain accurate call logs and messages
  • Follow call-handling protocols and update internal directories as needed
  • Work closely with internal teams to understand current priorities and workflows
Requirements
  • Prior experience in a receptionist, call center, or customer service role (at least three years)
  • Excellent verbal communication and listening skills
  • Strong interpersonal skills with a pleasant, professional phone manner
  • Ability to quickly understand and navigate company structure and team functions
  • Tech-savvy and comfortable with VoIP systems, call management software, and basic CRM tools
Preferred Qualifications
  • Previous experience supporting North American teams or clients
  • Background in administrative support or executive assistance is a plus
About Us

We are a fast-growing team that values professionalism, positivity, and people-first support. We respect your time, value your contributions, and encourage growth. If you're looking for a virtual front desk opportunity that makes a real impact, we'd love to hear from you



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