Content Team Operations Manager

2 days ago


Pasay, National Capital Region, Philippines beBeeSupervisor Full time ₱5,000 - ₱7,000
Operations Supervisor Role

The Operations Supervisor oversees daily operations of content creators, focusing on scheduling, onboarding, and mentoring. This role drives process improvements and maintains a supportive work environment.

Responsibilities
  • Coordinate team schedules to ensure consistent coverage.
  • Oversee the onboarding process for new hires.
  • Act as primary contact for operational questions and workflow issues.
  • Track team performance and process adherence.
  • Maintain and improve standard operating procedures.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive culture across a remote team.
  • Monitor key operational metrics and deliver regular reports.
Requirements
  • Demonstrated experience in operations or team supervision within startup or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal communication skills.
  • Comfortable using digital scheduling tools and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams is an advantage.
Key Skills
  • Scheduling and time management.
  • Team management and leadership.
  • Problem-solving and adaptability.
  • Communication and interpersonal skills.
  • Technical skills and proficiency.


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