Content Team Operations Specialist

2 days ago

Pasay, National Capital Region, Philippines beBeeManagement Full time ₱80,000

Job Description:

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  • We are seeking an experienced and proactive Operations Supervisor to oversee and streamline the daily operations of our content creator team.
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This includes coordinating and communicating weekly and daily team schedules, ensuring all coverage needs are consistently met. The successful candidate will also be responsible for overseeing the onboarding process for new hires, including documentation and peer-mentorship assignments.

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Key Responsibilities:

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  • Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
  • Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
  • Act as the primary contact for operational questions and day-to-day workflow issues.
  • Track team performance and process adherence, escalating concerns as necessary.
  • Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to resolve productivity bottlenecks.
  • Foster an inclusive and productive culture across a 100% remote team.
  • Monitor key operational metrics and deliver regular reports to management.
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Qualifications:

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  • Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Outstanding written and verbal English communication skills.
  • Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is a definite advantage.
  • Familiarity with subscription-based or premium content platforms is a plus.
  • Proactive, solutions-oriented attitude.
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Benefits:

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  • Competitive market-aligned salary.
  • 100% remote work with flexible scheduling.
  • Rapid growth pathways within a global, expanding company.
  • Supportive and inclusive culture.
  • Ongoing professional development and training opportunities.
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Others:

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As a valued member of our team, you will have the opportunity to contribute to the growth and success of our organization.

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