Customer Support Associate

4 days ago


Mandaue City, Central Visayas, Philippines Lexie Staffing Full time
About Us

At Lexie Staffing, we're committed to providing exceptional service to our clients. Our team of professionals is dedicated to delivering high-quality solutions that meet the needs of our customers.

Job Summary

We're seeking a skilled Customer Service Representative to join our team. As a key member of our client-facing staff, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a fair and timely manner
  • Provide product information and answer questions about our services
  • Collaborate with internal teams to resolve complex customer issues
Requirements
  • Bachelor's degree in a related field (or equivalent experience)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
What We Offer
  • Competitive salary: $45,000 - $55,000 per year
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • A comprehensive benefits package
Location

This role is based in [location]. You will be required to work on-site at our office.



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