Leadership Role in Workforce Optimization
5 days ago
About JKILC: As a trusted partner in workforce management, we strive to deliver innovative solutions that meet the evolving needs of our clients.
Job Summary: We are looking for a skilled Workforce Senior Manager to drive our workforce optimization initiatives forward.
Key Accountabilities:
- Budget Management: Oversight of our workforce management budget and cost structure ensures efficient allocation of resources.
- Sales Support: Assist the Command Center leads with sales and answers, creating quotations, sales materials, tours, and demos to support the sales process.
- Contract Acquisition: Identify opportunities to add more contracts to our workforce management service offering, driving revenue growth.
- SLA Fulfillment: Prioritize fulfilling all agreements and SLAs to maintain client satisfaction.
- Industrialization: Encourage industrialization for all contracts to improve operational efficiency.
Requirements:
- Bachelor's Degree holder required.
- Minimum 6 years of experience in a leadership role.
- Minimum 10 years of experience in Workforce Management.
- Able to work on site.
- Excellent prioritization skills.
Our Values: At JKILC, we value innovation, collaboration, and excellence in everything we do.
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