Human Resource Administrator

5 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeAdministration Full time ₱600,000 - ₱1,000,000
Job Title: HR Operations

The role of HR Operations involves delivering exceptional service to employees and managers by responding to inquiries, processing transactions, and resolving issues in a timely and professional manner.

  • Responsibilities include responding to employee inquiries and transactional services over call, chat & ticket with excellent communication skills.
  • Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit / termination and leave of absence on Workday.
  • Collaborate with onshore partners to get trained on all queries received from employees.
  • Create a repository for all out-of-scope queries and get trained to shift left these into Tier 1. Transfer to relevant leads or onshore counterparts for all Tier 2 transactions as per the defined process.
Requirements:

To be considered for this role, you should have:

  • A Bachelor's Degree Holder.
  • At least 1-year experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment.
  • Experience working with HR ATS and workflow systems (ServiceNow, Zendesk, BambooHR, etc.).
  • Open to work in US shifts.

This is an exciting opportunity to enhance your career and contribute to the success of our organization.

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