Human Resource Operations Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeePeopleOperations Full time ₱1,000,000 - ₱1,700,000
Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a People Operations Coordinator. This role will play a crucial part in supporting the HR function by assisting with various people operations activities and ensuring the smooth execution of HR processes.

The ideal candidate will have a passion for human resources, excellent organizational skills, and a strong commitment to delivering high-level customer service.

Key Responsibilities:

  • Deliver an empathic and customer service-focused experience for everyone in the organization.
  • Provide support to employee questions and inquiries, ensuring timely responses and considerations for future process improvements.

HR Administration:

  • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
  • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.
  • Manage employee data in our Human Resources Information System (HRIS) while ensuring data accuracy and integrity.

Systems, Automation & Reporting:

  • Develop automation of HR processes to eliminate manual repetitive tasks.
  • Ensure rigorous quality assurance processes are implemented and followed for all data entry tasks.
  • Ownership of the People Confluence space and Human Resources Google drive, ensuring documents are up-to-date and accurate.
  • Report on people initiatives as required.

Employee Relations:

  • Serve as a point of contact for employee inquiries regarding company policies, procedures, and benefits.
  • Assist with employee relations documentation, including disciplinary actions and performance management processes.

Qualifications and Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field is desired.
  • 3-5 years of experience in HR administration or a similar role.
  • Knowledge of local employment laws and regulations.
  • Strong attention to detail and excellent organisational skills.
  • Proficiency in Google Suite and HRIS software.

Benefits:

  • Competitive industry salaries and comprehensive benefits packages.
  • Inclusive environment and positive impact on the community.
  • Internal mobility and professional growth opportunities at all stages of an employee's career.

How We Partner To Protect You:

  • TaskUs prioritizes your protection and well-being throughout the hiring process.

DEI:

  • We welcome applicants from diverse backgrounds and demographics.
  • TaskUs is committed to providing equal access to opportunities and promoting inclusive practices.

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