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Wipro Workforce Management Expert

1 week ago

Manila, National Capital Region, Philippines Wipro Technologies Full time

As a Workforce Management Executive at Wipro Technologies, you will play a pivotal role in driving business success through effective workforce planning, capacity optimization, and analytics-driven decision-making.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of managing stakeholder relationships. With a minimum of 4-5 years of experience in WFM work, you will have expertise in using linear methods and Erlang models for workforce management.

Your primary responsibilities will include developing and maintaining precise forecasting models, designing capacity planning strategies, overseeing scheduling processes, and providing insights and recommendations based on FTE analysis. You will also be responsible for building and maintaining robust relationships with key stakeholders across the organization.

To succeed in this role, you must be able to communicate complex information clearly and concisely, both written and verbally. Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment are essential.

At Wipro Technologies, we offer a dynamic work environment that empowers our employees to design their own reinvention. We are committed to creating an accessible, supportive, and inclusive workplace where diversity is valued and celebrated.