Real Time Reporting Specialist

Job OverviewAs a Real-Time Reports Specialist, you will be responsible for monitoring and analyzing key performance indicators (KPIs) to optimize business outcomes.Your Key Contributions:Analyze real-time data to identify trends and areas for improvementCollaborate with leadership to develop strategic recommendations for process enhancementsDevelop and...

About the Role:This Real Time Optimization Specialist position is responsible for identifying triggers and providing essential input to leadership teams to develop staffing plans based on analysis of historical performance and real-time data.Key Responsibilities:Provide real-time monitoring of call center activities including service levels and schedule...

On-site - Manila 3-5 Yrs Exp Diploma Full-timeJob DescriptionReal-Time Analyst (RTA) is responsible for real-time monitoring, tracking, communicating, and reporting on multiple channels/lines of business, ensuring we have the correct assignment of agents as compared to the forecasted volume of incoming tasks to meet service levels.Primary Duties And...

Qualifications:Bachelor's Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertiseAt least 1 year of previous experience with data analysisAt least 2+ years of Workforce Management (WFM) functions experience preferredAmenable to work onsite in EastwoodAmenable to work shifting...

We have partnered with Patrianna who are looking for a Real Time Analyst to join their teamPatrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. We are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise,...

Our Real-Time System Monitoring Specialist will design and implement monitoring solutions using observability platforms (Grafana, Prometheus, Elastic Stack, Datadog).The ideal candidate has strong expertise in real-time system monitoring, data pipelines, predictive analytics, and troubleshooting.Key Responsibilities:Develop and maintain monitoring...

Job SummaryWe are seeking a highly skilled Real-Time Monitoring and Analytics Specialist to join our team at Seven Seven Global Services, Inc.About Our TeamOur team at Seven Seven Global Services, Inc. is dedicated to delivering innovative solutions that drive business success. We believe in empowering our clients to make informed decisions through real-time...

Job category: OperationsTranscom is looking for talented individuals like you to join our awesome team Be the next Real Time Analyst for our Transcom Pasig site.Join our Transcom Family as a Real-Time AnalystAs a Workforce Management Real Time Analyst, you will manage all call center traffic to ensure compliance with customer service level agreements. This...

Job SummaryWe are looking for a Real-Time Performance Manager to join our team. In this role, you will be responsible for monitoring and analyzing real-time data to drive business decisions.Main ResponsibilitiesDevelop and maintain reports to track key performance indicators (KPIs).Analyze real-time data to identify trends and areas for...

We are looking for a skilled Workforce Manager to join our team. As a key member of our Client Delivery function, you will be responsible for ensuring the smooth operation of our live chat services.The ideal candidate will have at least 1 year of experience in the iGaming, social casino, or gaming industry and possess strong analytical skills. They will also...

Ibex Global is currently looking for Sr. Real Time Analyst. This will be WORK ONSITE (open to be tagged on either Pasig, Silver City; Shaw, or Paranaque) and Night Shift.Job Description:The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the...

Nityo Infotech Services Philippines is looking for:Positions Available:Process Trainer - 32,000Real Time Analyst - 29,000Location: Vertis North, Quezon CitySet up: Onsite reportingSchedule: Shifting (Mid-Night Shift)Qualifications:Process Trainer:2-3 years experienceExperience working in a BPO industry is a mustSolid experience in doing communications...

Job OverviewKPM REAL ESTATE AND CONSULTANCY INC is looking for an Administrative Support Specialist for Real Estate Firm to join our dynamic team. As a key member of our operations team, you will be responsible for supporting our property management operations and social media efforts, requiring strong organizational skills, attention to detail, and the...

Our Ideal CandidateWe are seeking a highly motivated and detail-oriented Real Time Analyst to join our team at Ubiquity. Our ideal candidate will have a strong background in workforce management principles, solid analytical skills, and excellent communication skills.ResponsibilitiesKPI/SLA Management: Deliver and manage KPIs or SLAs such as Service Level,...

**Company Overview:**Cognizant Technology Solutions Philippines Inc. is a leading IT services company that empowers businesses to innovate and succeed in today's fast-paced digital landscape.Job Description:Analysis of Current Performance: Conduct in-depth analysis of current performance metrics to identify areas for improvement.Real-time Reforecasting:...

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a...

Basic Qualifications:College graduate or at least 2nd year college undergraduate with no back subjectsAmenable to report onsite in Science Hub Tower 4, McKinley Hills, TaguigAmenable to work on a night shift scheduleRequired experience using WFM Tool – Aspect EWFM/Alvaria etc.Experience with contact center reporting and metrics preferredProficiency in...

At Ubiquity, we live by the mantra head, heart, and hustle.Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven...

Join Our Team as a Real Time AnalystAre you passionate about helping others and making a positive impact on people's lives? We are seeking Real Time Analysts to support a leading, multi-million-member healthcare organization serving individuals across the United States.As a Real Time Analyst, you'll be responsible for real-time management of the center...

Qualifications:Bachelor's Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertiseAt least 1 year of previous experience with data analysisAt least 2+ year Workforce Management (WFM) functions experience preferredAmenable to work onsite in Eastwood, Quezon CityAmenable to work in...