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Operations Manager
1 week ago
Wipro, a leading IT services company, is seeking an experienced Operations Manager to oversee the day-to-day operations of our collection process. The ideal candidate will have a proven track record of managing teams and driving productivity.
About the RoleThis is a mid-senior level position that requires strong leadership skills, excellent communication abilities, and a deep understanding of regulatory guidelines applicable in the banking industry.
Key Responsibilities- Manage collection operations on a daily basis, ensuring timely delivery and high-quality results.
- Independently resolve outstanding issues and communicate problems to senior management.
- Participate in industry initiatives and working groups as required.
- Drive productivity and efficiency within the team.
We are looking for a highly motivated individual who can build and motivate teams, manage client escalations, and drive change through successful implementation of process improvement recommendations.