Customer Experience Expert

7 days ago


Taguig, National Capital Region, Philippines R1 RCM Full time

R1 RCM is committed to excellence in customer service and patient care. As a Customer Experience Expert, you'll play a vital role in delivering innovative solutions in the evolving healthcare landscape.

Your responsibilities will include educating patients on balance billing, payment processing, and available payment arrangements. You'll also be responsible for coordinating with the doctor's office to secure authorization and resolving any issues that may arise.

We're looking for a highly skilled professional with strong communication skills, attention to detail, and the ability to work in an onsite setup in a fast-paced environment. If you're passionate about delivering exceptional customer service and making a meaningful impact in the lives of others, we encourage you to apply.



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