Customer Experience Champion for Neksjob Philippines

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Philippines Full time

We are seeking a highly skilled and dedicated Customer Service Agent to join our team at Neksjob Philippines in Cebu.

About the Role

This is an exciting opportunity to provide exceptional customer service experiences, respond to inquiries, troubleshoot issues, and resolve complaints in a fast-paced environment.

What You'll Do

You will be responsible for:

  • Responding to incoming calls from customers in a professional and courteous manner
  • Answering questions and providing information about our products or services
  • Troubleshooting problems and resolving customer complaints efficiently
  • Providing excellent communication skills to build trust and rapport with customers

What We're Looking For

To succeed in this role, you should have:

  • A high school diploma or equivalent (new curriculum) or at least a high school graduate (old curriculum)
  • Experience in a BPO environment is a plus but not required
  • Excellent verbal and written communication skills
  • A stable and fast internet connection with 30 Mbps download and upload speed

Why Choose Us?

Neksjob Philippines offers a competitive salary of PHP 25,000 per month, plus exciting performance bonuses, account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits. You'll have the chance to grow your career within our company and make a meaningful impact on our customers' lives.



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