IT Support Specialist

3 days ago


Taguig, National Capital Region, Philippines K-Life Venture Holdings Corporation Full time
Job Title: IT Specialist

At K-Life Venture Holdings Corp., we are seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will be responsible for providing daily Operational Technology (OT) and Information Technology (IT) support, as well as technical services for business unit-related hardware, software, website, and applications.

Key Responsibilities:
  • Manage and update the company website to ensure it is up-to-date and accurate.
  • Provide input on software development projects to ensure they meet the company's needs.
  • Design and develop effective solutions that meet both specification requirements and future anticipated needs.
  • Build and sustain positive and productive working relationships with the organizational team.
  • Understand business changes and use them to prioritize the development agenda for the systems.
  • Diagnose hardware, software, printing, and network connectivity issues, including LAN, WAN, and VPN access in a Windows 10 environment.
  • Offer level 1 to 2 solutions over the phone, via chat, or email, and use remote control tools to assist customers when needed.
  • Anticipate company needs and proactively identify solutions.
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives.
Requirements:
  • Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or Electronics Engineering.
  • Fresh graduates are welcome to apply.
  • Preferably for those who reside in Taguig or nearby areas.
Competencies:
  • Strategic and analytical thinking.
  • Knowledge in IT infrastructure.
  • Systems Development or Implementation.
  • Server Management and Administration.
  • Strong communication skills.


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