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Manager of Operations Excellence

1 week ago

Quezon City, National Capital Region, Philippines weSource Management Consultancy Firm Full time

We are seeking a results-driven Manager of Operations Excellence to join our team at weSource Management Consultancy Firm. This is an excellent opportunity for a strategic leader who can drive operational excellence and improve business outcomes.

About the Job

The ideal candidate will have a strong background in operations management, with expertise in creating reports and presentations to influence business decisions. They will be responsible for managing daily operations, developing policies and procedures, and leading high-performing teams.

  • Key Responsibilities:
  • Manage daily operations to ensure efficiency, productivity, and quality across various departments.
  • Develop and implement operational policies and procedures to align with corporate goals and client success.
  • Conduct detailed analyses of existing operations and processes, identifying areas for improvement and devising new approaches to enhance efficiencies.
  • Collaborate with management on budgeting, planning, and reporting, including creating financial forecasts for key operational initiatives.
  • Communicate regularly with operating teams and management to present ideas, new processes, and findings based on analytics.
  • Manage staffing levels, supply requirements, and equipment needs, while also directing, training, and mentoring operations department team members.
  • Develop relationships across the organization, establish alliances with partners, and leverage analytical technology and tools effectively.
  • Ensure client satisfaction by managing client relationships, resolving issues, and identifying opportunities for growth.