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Customer Experience Associate

1 week ago

Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

Welcome to Q2 HR Solutions Inc., where we are dedicated to providing excellent service to our customers. As a Customer Experience Associate, you will play a vital role in ensuring that our customers receive the best possible experience when interacting with our bank.

The key responsibilities of this role include:

  • Engaging with customers to understand their needs and preferences
  • Fulfilling customer needs by processing transactions, answering questions, and providing solutions
  • Acquiring new customers through sales and marketing efforts
  • Maintaining accurate records and reports of customer interactions

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service.