Customer Service Representative Position

9 hours ago


Taguig, National Capital Region, Philippines Neksjob Philippines Full time

Neksjob Philippines is seeking a Customer Service Representative to join our team.

**Job Summary:**

We are looking for a skilled and customer-focused individual to handle concerns and complaints regarding goods and services. As a Customer Service Representative, you will be responsible for assisting consumers with returns, upgrades, and purchases, while also providing guidance and technical support.

**Key Responsibilities:

  • Respond to consumer inquiries and resolve issues in a timely and professional manner
  • Assist customers with returns, exchanges, and warranty claims
  • Provide product information and recommendations to customers
  • Maintain accurate records of customer interactions and transactions

**Requirements:**

  • 1 year experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Knowledgeable in MS Office and internet browsing

**What We Offer:**

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

**Why Join Neksjob Philippines?**

We offer exciting performance bonuses and account-specific allowances, as well as comprehensive healthcare benefits and opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.



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