Customer Service Representative

6 days ago


Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time
Job Description

We are seeking a skilled and motivated Candidate to fill the role of Virtual Assistant with our esteemed organization, Solid Lyndelle Manpower Services Inc.

As a Customer Service Representative, you will be responsible for providing exceptional support to clients in a fast-paced customer service environment. Your primary duties will include:

  • Responding to client inquiries: You will be responsible for responding to client inquiries in a timely and professional manner, addressing their concerns and resolving issues promptly.
  • Providing product information: You will provide accurate and up-to-date information about our products or services, helping clients make informed decisions.
  • Solving problems: You will use your analytical skills to identify and resolve client issues efficiently, ensuring customer satisfaction.

To excel in this role, you should possess excellent communication and problem-solving skills, as well as basic computer knowledge and experience in a customer service field in the BPO industry. You must also be willing to work US hours, including graveyard shifts, and have strong analytical, organized, and systematic abilities. As a team player, you will be able to work with minimal supervision and follow strict timelines.

The ideal candidate will be proficient in using technology to enhance productivity and efficiency. Additionally, having a Bachelor's Degree and possessing strong communication skills is essential. You should also be comfortable working on-site at McKinley West, Taguig.

Benefits

As a valued member of our team, you can expect a competitive salary of $$22,000 - $25,000 per annum, commensurate with your experience. This includes benefits such as health insurance, paid time off, and opportunities for career growth and professional development.



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