
Customer Service Representative
1 week ago
We are seeking a proactive and personable individual to join our customer success team. This role involves engaging new customers over the phone and guiding them through a qualification process with a personalized approach.
The ideal candidate will excel in relationship-building, problem-solving, and customer service, providing tailored support to meet customer needs.
About the Job- Engage with customers via phone, email, or text to assess needs and provide tailored support
- Listen actively and resolve inquiries with exceptional customer service
- Deliver conversational, natural interactions even when following a script
- Adapt to shift requirements, including weekends and holidays
- Outstanding interpersonal and communication skills
- Ability to thrive in a dynamic and high-energy work environment
- 2+ years of customer service experience (call center experience preferred)
- High school diploma required; Bachelor's degree preferred
- Work from home flexibility
- Paid time off package
- Monthly incentive opportunities
This role requires a high level of independence, adaptability, and strong communication skills. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply.
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1 week ago
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