Automotive Systems Specialist

24 hours ago

Lipa City, Calabarzon, Philippines beBeeAutonomous Full time ₱800,000 - ₱1,200,000
Automotive Technical Expert Wanted

We are seeking a highly skilled and experienced Automotive Technical Assistance Agent to join our team as a subject matter expert, providing exceptional support to dealer automotive technicians by diagnosing complex technical issues and offering solutions related to vehicle performance and repairs.

This role combines in-depth automotive knowledge with exceptional customer service skills to ensure efficient problem resolution and high customer satisfaction to domestic automotive dealers.

Main Responsibilities:
  • Technical Support: Assist customers and technicians in diagnosing and resolving vehicle technical issues via phone, email, or chat.
  • Problem Resolution: Analyze reported problems, identify root causes, and provide clear, actionable solutions.
  • Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using the company's CRM system.
  • Collaboration: Work closely with engineering and product teams to relay customer feedback and contribute to product improvements.
  • Training: Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training.
  • Quality Assurance: Ensure that all provided solutions meet company standards and contribute to overall customer satisfaction.
Requirements:
  • Education: A 2-4 year degree in Automotive Technology (or equivalent job experience) is preferred.
  • Certifications: State or ASE certification is required.
  • Experience: A minimum of 2 years of hands-on experience as an Automotive Technician (dealership preferred, but independent repair facilities are acceptable).
  • Technical Skills: An expert understanding of vehicle systems, diagnostics, and repair processes is essential. Experience with electric vehicle, infotainment, and hybrid technologies is a plus.
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on clear and empathetic customer interactions, are necessary.
  • Problem-Solving: The ability to think critically and provide effective solutions under pressure is vital.
  • Computer Skills: Proficiency in CRM software, Microsoft Office Suite, and/or other relevant applications is required.
  • Customer Service Orientation: A commitment to delivering exceptional service and maintaining positive customer relationships is expected.

  • Expert Automotive Repair Professional

    24 hours ago

    Cavite City, Calabarzon, Philippines beBeeAutomotive Full time ₱309,999 - ₱489,999

    Job OverviewAs an Automotive Technical Assistance Specialist, you will provide expert technical support to automotive dealers via phone, email, or chat. Your primary responsibility is to analyze complex technical issues and offer solutions related to vehicle performance and repairs.">Key Responsibilities:Provide technical assistance and guidance to...

  • Automotive Service Expert

    23 hours ago

    Antipolo City, Calabarzon, Philippines beBeeTechnical Full time ₱4,439,485 - ₱6,732,190

    Job Title: Automotive Technical Assistance AgentDo you have a passion for automotive technology and delivering exceptional customer service? We are seeking a skilled and experienced Automotive Technical Assistance Agent to join our team. In this role, you will provide expert support to automotive technicians by diagnosing complex technical issues and...

  • Automotive Service Advisor

    1 week ago

    Paranaque City, Calabarzon, Philippines Pro-hygienics Corporation Full time $40,000 - $60,000 per year

    QualificationsEducation & ExperienceBachelor's degree or vocational/technical diploma in Automotive Technology, Business, or related field (preferred but not always required).At least 1 year of experience in customer service, automotive service, or related industry.Knowledge of vehicle systems, maintenance, and repair processes is an advantage.Skills &...

  • Automotive RAC Technician

    1 week ago

    Paranaque City, Calabarzon, Philippines Mary Grace Cafe Full time ₱40,000 - ₱60,000 per year

    We are looking for a skilled Automotive RAC Technician/Mechanic to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them aiming to maximum reliability and functionality. They are well-versed in complex mechanical or electronical systems of vehicles and have excellent problem-solving abilities. They must be good...

  • Automotive Luxury Experience Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeLuxury Full time ₱1,060,418 - ₱1,334,925

    Job Title: Automotive Luxury Experience SpecialistWe are seeking a highly skilled and passionate individual to join our team as an Automotive Luxury Experience Specialist. In this role, you will have the opportunity to work with luxury automobile brands and provide expert feedback on their services.You will be responsible for discreetly assessing customer...

  • Automotive RAC Technician

    1 week ago

    Paranaque City, Calabarzon, Philippines Mary Grace Foods, Inc. Full time ₱231,578 per year

    We are looking for a skilled Automotive RAC Technician/Mechanic to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them aiming to maximum reliability and functionality. They are well-versed in complex mechanical or electronical systems of vehicles and have excellent problem-solving abilities. They must be good...

  • Luxury Automotive Experience Specialist

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeAutomotive Full time ₱22,000 - ₱28,000

    Immerse Yourself in Luxury Automotive Evaluations">We seek passionate individuals to discreetly assess customer experiences and provide critical feedback that helps luxury brands refine their services.">As a Luxury Brand Evaluator, you will step into the world of high-end vehicles, exploring boutiques, checking ambience, experiencing luxury automotive...

  • Operational Systems Specialist

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeTechnology Full time $60,000 - $80,000

    Key Technology Operations Specialist RoleJob Description:Our company is seeking a skilled and experienced technology operations specialist to join our team. In this role, you will be responsible for managing and refining our tech stack, including CRM workflows, HR tool integrations, and other key platforms.As the systems owner, integrator, and optimization...

  • Sales Consultant

    1 week ago

    Paranaque City, Calabarzon, Philippines Top Car Specialist and Trading Inc. Full time ₱500,000 - ₱1,000,000 per year

    ShareJob DescriptionDescription- The pay includes Base salary + Commission.Responsibilities:Assist the sales team in daily sales activities Communicate with customers to understand their needs Provide information and recommendations on automotive products Maintain customer relationships and follow up on after-sales service Preferred:Background in the...

  • HR Systems Coordinator

    1 day ago

    Lipa City, Calabarzon, Philippines beBeespecialist Full time $45,000 - $65,000

    About the Role:The role of HRIS Specialist requires a meticulous individual to ensure the accuracy and usability of employee data across various systems.As an individual contributor, this specialist is responsible for maintaining data integrity in Workday and related systems, resolving transactional issues, and escalating when necessary.This position plays a...