Virtual Assistant Team Leader

13 hours ago

Bacoor, Calabarzon, Philippines beBeeClientServices Full time $14,400 - $16,800

Job Opportunity

We are looking for a skilled Client Services Manager to lead our team of virtual assistants.

This individual will ensure congruence between the virtual assistant's performance and the clients' expectations, guaranteeing seamless service delivery and high client satisfaction.

Key Responsibilities:
  • Manage day-to-day planning, operations, and problem-solving for a team of Medical Client-VA pairs to meet required targets set by clients.
  • Partner with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
  • Work with clients to help grow their businesses using all services offered by Global Medical.
  • Medical Client-VA management.
  • Manage clients and their needs with Global Medical's services (mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.).
Requirements:
  • Preferred: Degree in a medical or healthcare-related field.
  • At least three years of Healthcare/Medical Management/Remote Management experience (Familiar with Operational Processes).
  • Highly proficient in English Language (Both written and oral).
  • Can perform under pressure and work alongside high-level professionals in a team environment.
  • Self-starter and highly-motivated; is focused, organized, and has a growth mindset.
  • At least one year of Training and Development experience (preferred but not required).
  • Ability to think outside the box: can understand requirements and create solutions if necessary.
  • Efficient with MS Office applications and Google Suite.
  • Open to working night shifts.
System Requirements:
  • Primary
    • Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
    • Computer Memory/RAM: 8.00 GB.
    • Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura.
    • Headset: Any USB-type headset with noise-cancelling feature.
    • Camera: Capable of clear and crisp video output.
  • Backup
    • Option 1 (Backup System): Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
    • Memory: 8.00 GB.
    • OS: Windows 10/11 64-bit or macOS Ventura.
    • Headset: USB-type with noise-cancelling feature (Optional).
  • Option 2 (Power Supply - UPS)
    • Must power your work station for at least 3 hours.
    • Typically a device with 240Wh or higher.
    • Must be capable of accepting all plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup).

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