AI Safety Specialist

About Our AI Safety Services Team

We are a leading provider of outsourced digital services and next-generation customer experience solutions. Our mission is to help fast-growing technology companies represent, protect, and grow their brands in the rapidly evolving AI landscape.

Leveraging our cloud-based infrastructure, we serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. With a workforce of over 45,000 employees globally, we have established a presence in twenty-three locations across twelve countries.

Our People First culture has enabled us to create a dynamic work environment that fosters innovation, collaboration, and growth. We believe that achieving success for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At our organization, we prioritize our employees' well-being by providing competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

As a member of our AI Safety Services team, you will play a critical role in helping model builders ship responsibly without losing speed. You will turn curiosity about safe AI into qualified opportunities, whether they come knocking or you find them yourself.

The Impact You'll Make

• Fill the funnel: Consistently hit monthly targets for sales-accepted leads (SLAs) and first meetings booked.
• Create balance: Convert inbound interest quickly and run focused outbound plays when pipeline needs a boost.
• Inform the roadmap: Surface prospect pains and trends to Marketing, Product, and Solutions so we keep building what the market actually needs.
• Raise the bar for safety: Help more labs and AI-enabled enterprises discover best-in-class services like evals, red-teaming, and drift-monitoring services.

What You'll Do

• Qualify inbound leads using discovery questions that tease out technical scope, risk drivers, and buying timelines.
• Research & prospect: Build short, targeted lists of AI labs, hyperscalers, and fast-growing apps; craft personalized sequences via internal tools, LinkedIn, and email.
• Book the first meeting: Secure calendar time for Account Executives and Solutions Engineers; prep them with detailed call notes and prospect context.
• Stay sharp: Track daily AI-safety headlines, regulations, and tooling updates; translate buzz into relevant talking points.
• Keep the CRM clean: Log activity, enrich accounts, and report on conversion so GTM leadership can forecast with confidence.

Experiences You'll Bring

• A proven track record of reliability in professional settings (1-3 years). Sales, support, operations, retail, hospitality, or military service experiences count.
• Comfort juggling multiple tasks, hitting deadlines, and using productivity tools.
• Customer or client-facing exposure where you listened, probed, and solved problems.

Core Traits You'll Need

• A genuine curiosity about AI - You read release notes for fun and stay up-to-date on the latest tools and models.
• Energetic outreach skills without spamming. Relevance beats volume.
• Active listening & clear writing skills. You extract nuance on calls and craft crisp follow-ups.
• A growth mindset - Hungry for feedback, coaching, and rapid skill-up toward an AE track.
• An organized operator - You live by task lists, dashboards, and well-named Salesforce fields.

Why You'll Love This Role

• Remote-first flexibility with travel options for key events and team onsites.
• A front-row seat to frontier tech. Talk daily with teams building GPT-scale models, autonomous agents, and AI-powered products.
• A clear career runway with opportunities to master the craft and step into AE, Marketing Ops, or Solutions roles.
• Mission with meaning: Help the world innovate and guard against misuse.

Ready to turn your curiosity into conversations that make AI safer? Apply today

We invite you to explore all our career opportunities through our website. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

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