Workforce Management Scheduling Specialist

2 days ago


LapuLapu City, Central Visayas, Philippines beBeeScheduling Full time $40,000 - $80,000
Optimal Scheduling Solutions

We are seeking a skilled Scheduling Analyst to provide optimal scheduling solutions in workforce management areas. This role involves ensuring the WFM system is configured optimally, maintaining close alignment with Resource Planner and Resource Planning file, and keeping Scheduling software up to date.

The ideal candidate will have at least 2 years of previous Contact Center WFM experience, proficiency on computers, and excellent knowledge and use of word processing, spreadsheets, and database systems. They will also have experience with WFM Tools such as IEX, Aspect eWFM, CMS, Avaya, etc.

Broad knowledge of inbound contact center environment and exceptional verbal and written communication skills are essential for this role.

About ResultsCX

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow.



  • Lapu-Lapu City, Central Visayas, Philippines The Results Companies Full time

    Our WFM Scheduling Planning Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize...


  • Lapu-Lapu City, Central Visayas, Philippines beBeeProfessional Full time

    Job Opportunity">We are a team of professionals powering next-generation technologies through sophisticated solutions. Our expertise ensures your device works right the first time, every time. We help manufacturers to develop and deliver products quickly, efficiently and cost-effectively.">We attract, develop, and retain a high-performance workforce,...

  • Workforce Scheduler

    4 weeks ago


    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    About the job Workforce Scheduler (Clark) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to long-range...


  • Lapu-Lapu City, Central Visayas, Philippines beBeeProcessInnovation Full time $90,000 - $135,000

    Job Title: Process Innovation SpecialistWe are seeking a highly skilled and experienced process innovation specialist to join our team. The ideal candidate will have a strong background in engineering and technical fields, with a proven track record of developing and modifying process formulations, methods, and controls to meet quality standards.Key...

  • Project Manager

    4 weeks ago


    Lapu-Lapu City, Central Visayas, Philippines iGotSolutions Real Estate Software Provider Full time

    We're Hiring Join Our Growing Team as a Project Manager Are you passionate about technology, leadership, and creating innovative software solutions? iGotSolutions, a dynamic software development company, is looking for an exceptional Project Manager to help us deliver outstanding results and foster lasting client relationships.What You'll Do:- Build and...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    Ensure compliance with account policies and processes to achieve established levels of productivity and efficiency. It ensures that it identifies the needs of the internal or external customer, even those not expressed, in order to offer solutions that truly meet those needs. Advise the Account Manager on the best strategies to implement in each of the...


  • Lapu-Lapu City, Central Visayas, Philippines beBeeProductivity Full time ₱800,000 - ₱1,200,000

    Production Quality EngineerWe are seeking a skilled Quality Assurance Professional to join our team. The ideal candidate will have a strong background in quality control and assurance, with experience in implementing and maintaining quality standards.The successful candidate will be responsible for ensuring that all parts/components used, processes...


  • Lapu-Lapu City, Central Visayas, Philippines Ultra Clean Technology Full time

    OverviewJoin to apply for the Custmr Solutions Spec II role at Ultra Clean TechnologyThe Customer Solutions Specialist plays a crucial role at UCT Services by acting as a direct link between the company and customer. CSS interacts with customers, company sales, and production to handle the overall customer order process that includes pre-sales and post-sales...


  • Cebu City, Central Visayas, Philippines beBeeWorkforce Full time ₱50,000 - ₱150,000

    Workforce Management LeadWe are seeking an experienced Workforce Management Lead to join our team. In this role, you will be responsible for leading a team of professionals in developing accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis.Job Description:Lead a team of...


  • Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    About the job Call Center Workforce Scheduler - ClarkAbout the job: Workforce Scheduler (Clark, Pampanga) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center setupAll candidates must be amenable to start this JuneResponsibilities:Service PlanningCreate short-term to long-range...