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Innisfree Operations Specialist

2 weeks ago

Manila, National Capital Region, Philippines AMOREPACIFIC Full time
Job Description

This role focuses on developing and executing comprehensive training strategies to enhance the performance of Innisfree Philippines. Key objectives include setting annual training plans, collaborating with HQ to create customized programs, and managing the onboarding process for new employees.

Key Responsibilities:
  • Develop and implement annual training plans, aligning with business objectives.
  • Partner with HQ to design and customize training materials and programs.
  • Lead employee onboarding, focusing on brand knowledge, sales skills, and store management.
  • Collaborate with sales, marketing, and HQ teams to ensure successful product launch programs.
  • Create coaching strategies and training calendars to drive stakeholder success.
Sales Operations Overview

This role oversees the conceptualization, development, reinforcement, and evaluation of store operations organizational structures. Essential responsibilities include ensuring the sales team has necessary resources, evaluating sales performance, providing feedback and coaching, and formulating sales policies and procedures.

  • Conceptualize, develop, reinforce, and evaluate store operations organizational structures.
  • Evaluate sales performance using established KPIs, provide feedback and support, and coach employees to optimize performance.
  • Collaborate with marketing to achieve sales objectives.
  • Formulate sales policies and procedures for optimal team performance and compliance with company directives.