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IT Operations Specialist

2 weeks ago

Manila, National Capital Region, Philippines 77GSI Full time

At 77GSI, we are seeking a skilled IT Operations Specialist to join our team. As a key member of our technical operations group, you will play a crucial role in ensuring the seamless operation of our systems and applications.

The successful candidate will be responsible for proactive handling of obsolescence and vulnerabilities, implementing enhancements and permanent fixes, planning application and infrastructure patches, scheduling preventive maintenance, managing production releases, and coordinating capacity management.

  • Provide resolution support for incidents and problems impacting production systems or platforms.
  • Identify, analyze, and report on potential risks associated with obsolete components and vulnerabilities.
  • Collaborate with relevant Build and Operations teams to develop and implement mitigation strategies for identified risks.
  • Coordinate maintenance (patch and preventive) activities.
  • Coordinate release and capacity planning activities for applications and infrastructure.

As an IT Operations Specialist at 77GSI, you must be knowledgeable and experienced in working on software application development, support, and maintenance. Strong communication and interpersonal skills are essential for effective collaboration with cross-functional teams.