Apparel Customer Service Specialist

7 days ago

Rizal, Philippines beBeeCustomerService Full time ₱2,000 - ₱4,000

Job Title: Customer Service Representative – Apparel eCommerce

Location: Remote

Employment Type: Full-Time

Work Hours: 9AM-5PM EST

  • We are seeking a detail-oriented customer service professional with strong writing skills, excellent English proficiency, and effective communication abilities.
  • This role requires a deep understanding of our company's policies and the ability to handle customer inquiries regarding online orders, inventory availability, shipping issues, charge disputes, and returns.
About the Role:
  • Respond promptly and professionally to customer inquiries via email and phone.
  • Address concerns related to online orders, including lost shipments, stock availability, charge issues, and returns.
  • Understand and apply company policies while assisting customers.
  • Maintain accurate records of customer interactions and issues.
  • Coordinate with other teams to resolve customer concerns efficiently.
  • Provide a positive shopping experience by ensuring courteous and effective communication.
  • Assist in resolving charge disputes and processing refunds when needed.
Qualifications:
  • Excellent written and verbal English communication skills.
  • Previous experience in customer service, preferably in an apparel eCommerce setting.
  • Strong understanding of customer service etiquette, with a professional and empathetic approach.
  • Ability to comprehend and apply company policies accurately.
  • Proficiency in email management tools and basic CRM software.
  • Strong organizational and problem-solving skills.
  • Ability to multi-task and handle customer inquiries with efficiency.
  • Comfortable making outbound calls to customers when needed.

  • Custom Apparel Order Specialist

    7 days ago

    Rizal, Philippines beBeeOrder Full time ₱25,000 - ₱30,000

    This position is responsible for order processing and customer service within the custom apparel division.

  • Apparel Visual Designer

    7 days ago

    Rizal, Philippines beBeeGraphic Full time ₱25,000 - ₱35,000

    Visual Design SpecialistThe role involves creating captivating visual content for digital and print media in the apparel industry.ResponsibilitiesDesign creation: Developing visually appealing designs for various mediums such as web pages, brochures, logos, signs, book covers, annual reports, and advertisements.Tool proficiency: Proficient in using design...

  • Apparel Sourcing and Logistics Expert

    7 days ago

    Rizal, Philippines beBeeProcurement Full time ₱600,000 - ₱900,000

    Job Title: Apparel Procurement SpecialistThis role is a critical position in the apparel industry, responsible for managing clothing and leather goods procurement.Negotiate with suppliers to secure best prices and terms.Develop creative decisions to design clothing pieces from drawings and guide factories.Place bulk orders with existing suppliers to optimize...

  • Customer Service Advocate

    7 days ago

    Rizal, Philippines beBeeSupport Full time ₱4,500,000 - ₱8,000,000

    Job Summary:As a Customer Support Specialist, you will play a vital role in delivering exceptional customer service by creating a customer-centric platform.About the Role:This position requires an individual who can communicate effectively with customers to resolve queries efficiently.Key Responsibilities:Communicate with B2C customers to resolve issues...

  • Customer Service Representative

    6 days ago

    Rizal, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000

    Customer Service SpecialistMCI is a leading Business Process Outsourcing company that delivers tailored solutions to clients.This role involves handling customer service initiatives for well-known clients.Key ResponsibilitiesHandle inbound and outbound calls professionally.Resolve customer issues through effective problem-solving.Research and retrieve...

  • Customer Service

    7 days ago

    Rizal, Philippines beBeeDataEntry Full time ₱1,500,000 - ₱2,500,000

    Customer Service and Data Entry Specialist Job Description:Job Title: Customer Service & Data Entry SpecialistKey Responsibilities:Respond to inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone.Enter, update, and verify orders, ensuring accuracy and timely fulfillment.Maintain stock accuracy, update...

  • Customer Service Advocate

    7 days ago

    Rizal, Philippines beBeeCustomer Full time ₱4,000,000 - ₱8,000,000

    Customer Experience SpecialistWe're seeking a Customer Experience Specialist to join our team. This role involves gathering information from customers and ensuring their continued support and success after implementing our Employment Hero HR product.Responsibilities:Respond to and resolve customer tickets, calls, and queries related to the Employment Hero HR...

  • Customer Service Professional

    7 days ago

    Rizal, Philippines beBeeCustomerSupport Full time $45,000 - $63,000

    Our organization is seeking a skilled professional to fill the role of Customer Support Representative.About the Job:We are looking for an experienced customer support specialist to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for helping others. This is an excellent...

  • Customer Service Specialist

    6 days ago

    Rizal, Philippines beBeeCustomerService Full time ₱300,000 - ₱600,000

    Job OverviewWe're seeking a dedicated professional to provide top-notch customer service and support.This role involves connecting with customers, resolving complex technical issues, and exceeding expectations with guidance, knowledge, and passion for technology.You'll have excellent verbal and written communication skills, be able to prioritize and manage...

  • Customer Service Representative

    7 days ago

    Rizal, Philippines beBeeIntake Full time ₱60,000 - ₱90,000

    Are you looking for a new challenge in customer service?About the Role:This is an excellent opportunity to join our organization as a skilled intake specialist, responsible for handling incoming calls and gathering relevant information from clients.You will be working closely with our team to provide exceptional caller experiences, enter details into our...