Cloud Platform Technical Operations Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeOperations Full time $160,000 - $200,000
Role Overview

Our team seeks a seasoned technical operations professional to manage, optimize, and enhance our platform infrastructure.

This critical role requires deep technical expertise in Web3/blockchain technologies to drive operational excellence through proactive monitoring, incident management, and innovative problem-solving.

The ideal candidate will leverage their knowledge of Linux/Unix system administration, configuration management, and automation tools to ensure the stability, reliability, and performance of our production systems.

Key Responsibilities
  • Lead the deployment, optimization, and operational management of blockchain networks.
  • Address complex Web3 incidents through rigorous troubleshooting and collaboration with blockchain foundations and ecosystem partners.
  • Develop and maintain comprehensive monitoring and alerting solutions using advanced dashboards to identify trends, anomalies, and performance bottlenecks.
  • Define and implement service-level objectives (SLOs) and agreements (SLAs) to ensure measurable standards of system reliability and performance are consistently met.
  • Implement and maintain automation solutions to streamline deployments, reduce manual tasks, and optimize cloud infrastructure cost and efficiency.
  • Collaborate with cross-functional teams to align on system improvements, rapid issue resolution, and operational knowledge sharing.
  • Participate in a rotating 24/7 on-call schedule to address critical system incidents and maintain continuous service delivery.
Requirements and Qualifications
  • Minimum 5 years of experience in Technical Operations, Site Reliability Engineering (SRE), or related roles.
  • Deep experience managing complex Web3 infrastructures, including RPC services, validator setups, and node operations.
  • Proficiency in scripting/programming languages, such as Python, Go, and JavaScript.
  • Advanced proficiency in monitoring and analytics platforms, enabling proactive and data-driven operational decision-making.
  • Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions.
  • Strong track record defining, measuring, and maintaining SLAs/SLOs, and experienced with incident response tooling and processes.
  • Excellent interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders.
  • Self-motivated, solution-oriented, and consistently striving for operational improvements, quality enhancements, and reduced technical debt.
Benefits

We offer a competitive compensation package and opportunities for growth and development.

What We're Looking For

We seek a skilled professional who is passionate about delivering exceptional results and committed to excellence in their work.

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