Technical Network Operations Specialist

1 day ago


Taguig, National Capital Region, Philippines ABSI Full time
Job Description

The Control Center Staff will support managing and maintaining the charger network. This person is tasked at monitoring the charger network from the operations center, and responding to inquiries and incidents or events.

Main Responsibilities:
  • Monitoring the charger network for any issues or disruptions
  • Responding to inquiries and incidents or events in a timely manner
  • Triage based on knowledge of the product and services and critical thinking to resolve issues as they arise
  • Manage scheduled activities to manage customers and stakeholder expectations on maintenance, enhancements, or charger availability
RequirementsKey Qualifications:
  • Bachelor's degree in Information Technology, Electrical Technician or related field
  • 1-2 years of work experience in a technical role or contributor and/or a role that performs root-cause analysis on system or equipment failures
  • 1 year of work experience in a cross-functional role and/or communicating with external resources for support


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