Learning and Development Specialist
1 month ago
Our ideal candidate will be responsible for assessing training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
They will create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees and customers.
The successful candidate will develop unique training programs to fulfill workers' specific needs to maintain or improve job skills.
They will create, update, and/or acquire training procedure manuals, guides, and course materials.
The Training and Development Specialist will present training and development programs using various forms and formats, including group discussion, lecture, simulations, and videos.
Key Requirements- Bachelor's degree or 3 years equivalent experience within the career development field required
- Strong communication skills, both verbal and written
- Team worker, responsible, delivery-oriented
- Strong presentation skills
- Training certifications an advantage
- Adept with a variety of multimedia training platforms and methods
- Ability to evaluate and research training options and alternatives
- Ability to design and implement effective training and development
- Extremely proficient with Google Documents, Microsoft Office Suite, and related program software
- Be a self-starter who is comfortable with some ambiguity
- Seek feedback and iterate designs efficiently so the experiences remain up to date and relevant
- Have experience designing and/or delivering experiences, classes, or programs for customers
- Have a passion for quality and generating enduring impact
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