Human Resources Strategic Partner

4 days ago


Cebu City, Central Visayas, Philippines Helpware Full time
Job Overview

We are seeking a skilled and experienced Human Resources Business Partner to join our team at Helpware. As a key member of our HR department, you will be responsible for providing strategic support to our practice heads and leaders across all levels of the organization.

Key Responsibilities
  • Conduct career counseling sessions with team members to provide them with a broader perspective of career possibilities within the company.
  • Highlight areas for professional growth and expansion.
  • Assist in the handling of team member grievances and cases by conducting in-house investigations.
  • Design and facilitate team development activities for requesting programs/departments.

Education and Work Experience: Bachelor's Degree in Psychology, Human Resources and Development, or any related field. 2-3 years HR or Operations experience in a Supervisory capacity, preferably within the call center, customer service, or any labor-intensive industry.

Required Skills: Working knowledge of at least two Human Resources processes such as talent acquisition and management, organization design, workforce planning, performance management, team development, culture management, employee relations, discipline and discharge, compensation and benefits, learning management, and legal compliance.

Benefits: Company events, Health insurance, Paid training, Promotion to permanent employee. Supplemental pay types: 13th month salary.



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