Strategic Client Liaison

3 days ago

Manila, National Capital Region, Philippines beBeeDelivery Full time $90,000 - $110,000
Job Title: Service Delivery Manager

Service delivery is a critical component of our global device lifecycle programs. We are seeking two Service Delivery Managers (SDMs) to provide ongoing customer support and relationship management.

As an SDM, you will act as the customer's advocate in your region, fielding support questions, resolving issues, and coordinating with internal teams to ensure a seamless service delivery.

  • Customer Advocacy: Serve as the primary customer-facing representative for your region, building trusted relationships and ensuring ongoing satisfaction.
  • Issue Resolution: Field customer inquiries, troubleshoot issues, and coordinate with fulfillment hubs, asset management, and internal teams for timely resolution.
  • Service Monitoring: Monitor and track the progress of workflows to ensure requests are fulfilled correctly and on time.
  • Performance Metrics: Track key performance indicators (KPIs) and identify any service gaps that need to be addressed.
  • Process Improvement: Serve as the bridge between customers and our internal teams, providing valuable insights and feedback to enhance workflows and service quality.

Key Requirements:

  • Experience: At least 3 years of experience as a Service Delivery Manager, Customer Success Manager, or a similar client-facing role in IT services or enterprise technology.
  • Language Skills: Well-spoken and well-written English is required.
  • Technical Acumen: Strong background in customer relationship management and issue resolution, with a familiarity with service management platforms.
  • Collaboration: Proven ability to coordinate across distributed teams and global stakeholders.
  • Problem-Solving: Excellent communication and problem-solving skills with a proactive approach to issue management.

What We Offer:

  • Impact: A fully remote role with regional ownership and visibility in a global program.
  • Environment: A collaborative, customer-centric work environment.

  • Clinical Liaison

    3 days ago

    Manila, National Capital Region, Philippines beBeeClinical Liaison Full time ₱6,600,000 - ₱9,725,000

    Job OverviewThe primary goal of this role is to serve as a clinical liaison for enterprise clients in assigned regions. This position bridges client expectations with internal clinical standards and operational excellence.Key Responsibilities:Client Management & Reporting (30%)Act as the main clinical point of contact for assigned enterprise clients.Own...

  • Strategic Workforce Liaison

    5 days ago

    Manila, National Capital Region, Philippines beBeeWorkforce Full time ₱6,000,000 - ₱8,000,000

    Job OverviewThe Global Strategic Workforce Liaison is a key position responsible for fostering relationships with client workforce partners, ensuring globally consistent workforce management processes, and meeting/exceeding service level agreements through smart planning and effective execution.Main ResponsibilitiesManage client interactions and strategic...

  • Client Liaison

    3 days ago

    Manila, National Capital Region, Philippines beBeeCommunication Full time ₱18,000 - ₱25,000

    This is a remote work position within our company with a dynamic and supportive team.As an executive liaison, you will be responsible for conducting outbound calls to clients with service requirements.You will comprehend how we manage client relationships and ensure they're getting value from our services.Key duties include:Conducting provider research and...

  • Strategic Operations Liaison

    3 days ago

    Manila, National Capital Region, Philippines beBeeStrategic Full time ₱4,500,000 - ₱6,300,000

    Job TitleA Strategic Operations Liaison role involves serving as the primary point of contact and strategic partner to senior executives.The successful candidate will be responsible for:Representing executives in cross-functional meetings and discussions.Maintaining operational efficiency by monitoring initiative execution across various...

  • Client Liaison Specialist

    3 days ago

    Manila, National Capital Region, Philippines beBeeLoan Full time A$18,000 - A$24,000

    Job Role: Client Liaison SpecialistThis individual will be the primary point of contact for clients, ensuring smooth communication throughout the loan process.About the RoleThe ideal candidate is a detail-oriented and proactive professional who thrives on managing details, keeping processes moving, and building positive relationships with clients.Key...

  • Strategic Client Liaison

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeRelationship Full time ₱800,000 - ₱1,200,000

    Key ResponsibilitiesAs a Relationship Manager, you will be responsible for building and maintaining strong relationships with clients. This includes acting as the main point of contact, understanding their financial needs and goals, and providing them with tailored financing solutions.Additional responsibilities include managing a portfolio of clients to...

  • Senior Client Liaison Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeClientFocus Full time $9,000 - $120,000

    Account ManagerThis is a key liaison role for our clients, delivering exceptional service.The successful candidate will require analytical skills to provide insights and solve problems while maintaining strong client relationships.We are looking for someone who can drive improvements and generate new ideas, making real impacts on our customers and thriving...

  • Senior Client Liaison

    3 days ago

    Manila, National Capital Region, Philippines beBeeClientRelationship Full time $1,200 - $14,400

    Job OverviewWe seek a dedicated Client Relationship Manager to oversee client interactions, manage strategic projects, and drive customer success. This individual will serve as the primary point of contact for high-value clients, ensuring smooth operations and delivering exceptional service.\

  • Loan Processor/Client Liaison

    3 days ago

    Manila, National Capital Region, Philippines beBeeloan Full time A$1,800 - A$2,000

    Loan Processing RoleWe are seeking an organized Loan Processor/Client Liaison to join our finance team.This role is ideal for someone who excels at managing details, keeping processes moving, and building positive relationships with clients. As the key point of contact, you will ensure smooth communication between brokers, lenders, and clients throughout the...

  • Liaison/Messenger

    1 week ago

    Manila, National Capital Region, Philippines P&R Arnaiz Maintenance Services Incorporated Full time ₱69,500 per year

    Job Title: Seasonal Liaison/MessengerLocation: Parañaque CityPosition Type: Seasonal / Temporary (Approx. 3 Months)Schedule: Weekdays 8 am - 5 pmAbout the RoleWe are seeking a reliable and proactive Seasonal Liaison/Messenger to join our team during our busy season. In this role, you will serve as a point of contact between departments, partners, and...