Client Liaison Specialist

3 days ago

Manila, National Capital Region, Philippines beBeeLoan Full time A$18,000 - A$24,000

Job Role: Client Liaison Specialist

This individual will be the primary point of contact for clients, ensuring smooth communication throughout the loan process.

About the Role

The ideal candidate is a detail-oriented and proactive professional who thrives on managing details, keeping processes moving, and building positive relationships with clients.

Key Responsibilities
  • Gather required documents and information from clients to initiate loan applications.
  • Review and verify financial documents for accuracy and compliance with lender requirements.
  • Prepare and submit loan applications through the appropriate systems.
  • Track progress and provide timely updates to clients.
  • Follow up with lenders, banks, and brokers to ensure smooth processing.
  • Maintain organized digital records of all loan files and supporting documents.
  • Support brokers with administrative tasks, including compliance documents and client communications.
  • Provide exceptional customer service, addressing inquiries with professionalism and empathy.
  • Identify potential issues or delays proactively and contribute to process improvements.

Benefits of this Role:

  • Ongoing professional development opportunities
  • A collaborative and supportive work environment
  • Competitive salary and benefits package

About our Team:

We are a dynamic organization dedicated to delivering exceptional results in the loan processing industry. Our team members share a passion for providing outstanding customer service and working collaboratively to achieve common goals.

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