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Service Delivery Coordinator

1 week ago

Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time

Our Company Overview

As a leading Philippines offshore outsourcing company, we provide dedicated remote staff to international clients while maintaining high standards of quality assurance.

Job Opportunity

We are currently seeking a highly organized and skilled Service Delivery Coordinator to join our team. This role involves supporting clients through effective communication, managing new onboarding processes, and collaborating with internal teams.

Responsibilities:

  • Support clients via email and phone
  • Ensure seamless onboarding for new clients
  • Collaborate with colleagues on project status updates
Requirements
  1. Proficiency in Zendesk and Salesforce
  2. Strong background in customer service
  3. Positive attitude and strong work ethic
  4. Ability to prioritize tasks effectively
  5. Excellent communication and interpersonal skills
  6. Familiarity with industry-leading tools and software