Remote Support Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeCustomerSupport Full time ₱350,000 - ₱500,000

About Bundle


Bundle is a premier 1:1 live skills development platform focused on human-centered learning.

Role Overview

This role requires exceptional communication skills and the ability to provide prompt, empathetic support via multiple channels.

  • The Customer Success Representative will serve as the primary point of contact for learners, clients, and trainers, ensuring every interaction reflects our commitment to exceptional service.
Key Responsibilities

Key responsibilities include:

  1. Providing timely and effective solutions to learner and trainer inquiries, feedback, and technical questions.
  2. Troubleshooting and resolving service or product issues by identifying root causes and providing effective solutions.
  3. Collaborating with cross-functional teams to escalate and resolve complex cases.
  4. Engaging new and prospective learners to drive activation and utilization across multiple communication channels.
  5. Ensuring consistent follow-up and communication with learners and trainers to verify issue resolution and satisfaction.
Requirements

Successful candidates will possess:

  • 1–2+ years of experience in customer success, client services, or another learner-facing support role.
  • Strong written and verbal communication skills, with a natural ability to deescalate, empathize, and build trust.
  • Exceptional organizational skills and attention to detail—able to manage multiple conversations and priorities with care.
  • Demonstrated ability to think critically, troubleshoot issues, and contribute to process improvements.
  • Proficiency with CRM tools (HubSpot preferred), chat systems, and Microsoft Office (especially Excel).
  • Tech-savvy and adaptable—comfortable navigating new platforms in a fast-moving, startup environment.
Why This Role?

Join us and be part of a purpose-driven company focused on skill-building and equity in the workplace. Thrive in a culture that values creativity, authenticity, and collaboration. Work with a high-energy team committed to making a real difference. Enjoy flexible remote work and a team that celebrates wins together.

  • Remote Support Specialist

    7 days ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time ₱2,500,000 - ₱4,000,000

    Job OverviewA highly skilled Remote Support Specialist is sought to join our team. This role performs high-level administrative tasks and supports senior-level managers.Responsibilities include managing calendars, making travel arrangements, preparing expense reports, and providing personalized support to executive members.The ideal candidate must be...

  • Remote Technical Support Specialist Opportunity

    1 week ago

    Biñan, Calabarzon, Philippines beBeeTechnical Full time ₱9,000 - ₱12,180

    Senior Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our global support team. This is a remote, full-time opportunity where you'll work on complex technical issues and collaborate with world-class teams across Product, Engineering, and QA.

  • Remote Support Professional

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCustomer Full time $12,000 - $20,000

    Remote Customer Support SpecialistThis is a unique opportunity to work as a Remote Customer Support Specialist where you will be the frontline ambassador for delivering top-tier support to our users. You'll handle inquiries, resolve issues, and provide guidance—all while embodying our values of innovation, empathy, and excellence.Job...

  • Level 1 Remote Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time $40,000 - $80,000

    Remote Support Specialist Job OverviewThis is an exciting opportunity to work as a Level 1 Support Specialist in a remote environment. The ideal candidate will have strong technical problem-solving skills, excellent customer service abilities, and the capacity to multitask and thrive in a fast-paced setting.Key Responsibilities:Provide end-user support via...

  • Remote Customer Support Specialist

    7 days ago

    Biñan, Calabarzon, Philippines beBeeCustomer Full time ₱250,000 - ₱500,000

    Customer Support Role OverviewWe're looking for experienced, empathetic individuals to join our team as remote customer support specialists.Key Responsibilities:Respond to customers via chat, email or phone in a professional and friendly manner.Handle inquiries related to product information, order tracking, returns, and account concerns.Utilize Gorgias and...

  • Remote Technical Support Professional

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time ₱6,000 - ₱7,200

    Technical Support Expert">We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide exceptional remote support to our customers.Your responsibilities will include reviewing and updating support tickets, troubleshooting issues, and ensuring prompt resolutions while documenting processes.Key...

  • Remote Technical Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

    Job OpportunityWe are seeking highly skilled and customer-focused technical support specialists to join our team. As a remote Technical Support Representative, you will be responsible for providing technical assistance and troubleshooting support for various clients across industries.About the Role:You will respond to inbound technical support requests via...

  • Remote Technical Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeSupport Full time ₱6,000 - ₱7,200

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional remote support to our customers, ensuring prompt resolutions and excellent communication.Key Responsibilities:Manage and update support tickets for efficient trackingTroubleshoot technical issues and...

  • Remote Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeAdministrative Part time ₱250,000 - ₱350,000

    Remote Support Assistant Job OpportunityWe are looking for a highly skilled and organized individual to fill the role of Remote Support Assistant. This is a fantastic opportunity for someone with strong administrative experience and excellent communication skills.This position will involve providing remote support and assistance to our team, ensuring that...

  • Asia-Based Remote IT Support Professional

    1 week ago

    Biñan, Calabarzon, Philippines beBeeTechnical Full time $60,000 - $80,000

    IT Support Specialist RoleThis is a full-time remote opportunity for an IT Support Specialist based in Asia. The role involves providing technical assistance and troubleshooting for desktop computers, managing information technology resources, and assisting users through a help desk system.Key Responsibilities:Respond to support requests and diagnose...