Senior Virtual Assistant Team Lead

2 weeks ago

Imus, Calabarzon, Philippines beBeeClientServicesManager Full time $16,800
Job Overview

We are seeking a skilled professional to manage and lead a team of virtual assistants, ensuring alignment between their performance and client expectations.

Key Responsibilities

The ideal candidate will be responsible for:

  • Overseeing the day-to-day operations and problem-solving of a team of Medical Client-VA pairs to meet required targets.
  • Collaborating with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
  • Working with clients to grow their businesses using all services offered by Global Medical.
  • Medical Client-VA management and oversight.
  • Managing client relationships and needs with Global Medical's services (mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.).
Qualifications and Skills

The successful candidate will possess:

  • A degree in a medical or healthcare-related field is preferred.
  • At least three years of experience in Healthcare/Medical Management/Remote Management, familiar with operational processes.
  • High proficiency in the English Language (written and oral).
  • Ability to perform under pressure and work effectively in a team environment.
  • Self-starter with a growth mindset, focused, organized, and highly motivated.
  • At least one year of Training and Development experience (preferred but not required).
  • Capacity to think outside the box and understand requirements to create solutions.
  • Efficiency with MS Office applications and Google Suite.
  • Flexibility to work night shifts.
System Requirements

The following equipment is necessary for this role:

  • Primary System:
    • Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
    • Computer Memory/RAM: 8.00 GB.
    • Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura.
    • Headset: Any USB-type headset with noise-cancelling feature.
    • Camera: Capable of clear and crisp video output.
  • Backup System:
    • Option 1: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
    • Memory: 8.00 GB.
    • OS: Windows 10/11 64-bit or macOS Ventura.
    • Headset: Optional - USB-type with noise-cancelling feature.
  • Option 2: Power Supply - UPS.
    • Must power workstation for at least 3 hours.
    • Typically a device with 240Wh or higher.
    • Capable of accepting all plugs required to maintain primary device and work environment (device, monitor, modem, cell phone if using as internet backup).
    Benefits and Advantages

This role offers:

  • Employment Type: Independent Contractor.
  • Free Training.
  • Paid Time Offs.
  • HMO Coverage.
  • Optical Rewards.
  • Performance-Based Increase.
  • Permanent Work From Home.
Additional Details

Please note that this is a mid-senior level position requiring a full-time commitment.

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