Operations Manager

4 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Full time
Supervisor Role at Neksjob

At Neksjob, we are seeking a skilled Supervisor to lead our team and drive business success. As a key member of our organization, you will be responsible for managing the workflow of our employees, creating schedules, and delegating tasks effectively.

Key Responsibilities:
  • Workflow Management: Oversee the daily operations of our team, ensuring that tasks are completed efficiently and effectively.
  • Employee Performance: Assess and evaluate the work performance of our employees, identifying areas for improvement and providing constructive feedback.
  • Goal Setting: Collaborate with senior management to set goals and objectives for our team, ensuring alignment with company vision and strategy.
  • Training and Development: Provide onboarding and training to new hires, ensuring they understand their roles and responsibilities.
  • Reporting and Evaluation: Prepare and submit performance records and evaluations to HR and senior management.

Requirements:

  • Experience: Proven experience in a supervisory role, preferably in a BPO or collections environment.
  • Skills: Strong leadership and communication skills, with the ability to work effectively in a team environment.
  • Qualifications: Ability to work onsite and possess excellent problem-solving skills.

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