Online Casino Product Manager
5 days ago
The Online Casino Product Manager position at MegaXcess IT Solutions Inc. is a critical role that oversees the daily operations of our Market Analysis Team.
This team is responsible for collecting data, analyzing market trends, and providing accurate information to stakeholders.
- Key Responsibilities:
- Audit and monitor sites, games, vendors, and transactions to ensure compliance with company policies and regulatory standards.
- Mystery shopping: oversee the program, ensuring regular, thorough, and robust mystery shopper transactions are made and reported on.
- Hands-on approach: personally conduct checks, audits, and mystery shopper actions to maintain a close understanding of workloads and marketplaces.
- Team Management:
- Direct and organize team workload, set clear objectives, and track progress.
- Supervise and lead employees, ensuring tasks are completed efficiently and effectively.
- Quality Assurance: regularly spot-check results, ensuring high accuracy within timely manner.
- Performance Monitoring: evaluate employee performance, provide constructive feedback, and implement improvement plans as necessary.
- Training and Development: onboard new team members, provide coaching, and training to enhance skills and gaming knowledge.
- Collating and Owning Data.
- Reporting: provide reports to management or clients about online compliance check activities.
- Incident Reporting: document and report critical issues, incidents, or irregularities, providing detailed accounts to management and recommending preventive measures.
Requirements
- Minimum 5 years' experience in the online gaming industry.
- Direct line management leadership and supervisory experience.
- Strong understanding and familiarity of various game offerings in the market.
- Proactive mindset, attention to detail, and high level of accuracy.
- Average proficiency using Microsoft Office 365 applications.
- Excellent verbal and written English skills.
- Ability to extend work hours when needed.
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Online Casino Product Manager
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Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full timeTHE OPPORTUNITYThe role of the Online Casino Product Manager is to directly supervise and oversee the daily operations of a Market Analysis Team that works within the online gaming industry, as well as directly collating and analyzing key areas of the market, workloads and data sets themselves. The team is responsible for collecting data and collating...
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