Online Casino Product Manager

5 days ago

Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

THE OPPORTUNITY

The role of the Online Casino Product Manager is to directly supervise and oversee the daily operations of a Market Analysis Team that works within the online gaming industry, as well as directly collating and analyzing key areas of the market, workloads and data sets themselves. The team is responsible for collecting data and collating information to ensure that the company and the regulatory body have an accurate picture of the reality of the marketplace. This will be done by reviewing sites, vendors, games, transactions and collating the results into clearly laid out reports.

DUTIES AND RESPONSIBILITIES

  • Checks and Audits Monitoring: Oversee the day-to-day site, games, vendor etc. checks and audits that make up the market analysis, ensuring compliance with company and policies, standards, and procedures.
  • Mystery Shopper: Oversee the companies mystery shopped program ensuring a regular, thorough and robust mystery shopper transaction are made and reported on.
  • Being Hands On: Making checks, audits and mystery shopper type actions personally, on a daily basis to ensure a close and constant understanding of the workloads and marketplace.
  • Team Management: Direct and organize the team workload. Set clear objectives for the team and track progress Supervise and lead a team of employees, ensuring tasks are completed efficiently and effectively.
  • QA: Regularly spot check the teams' results ensuring a high level of accuracy within a timely manner .
  • Performance Monitoring: Evaluate employee performance, provide constructive feedback, and implement improvement plans as necessary.
  • Training and Development: Onboard new team members. Provide coaching and training to team members to enhance their skills and gaming knowledge to be more effective in their job.
  • Collating and Owning Data
  • Reporting: Provide reports to management or client about the findings of online compliance check activities.
  • Incident Reporting: Document and report critical issues, incidents or irregularities, providing detailed accounts to management and recommending preventive measures.
  • Collaboration: Work closely with internal departments and external party/parties to ensure seamless execution of operations and resolution of any issue.
  • Any other task deemed necessary by Management.

EDUCATION AND EXPERIENCE

  • Online Gaming Experience Required: At least 5 years' experience within the online gaming industry.
  • Direct line management leadership and supervisory experience
  • Must have at least 3 years' experience in either Online Casino Product/Lobby/Games Management and Fraud Monitoring and/or risk management in online gaming.
  • Must have very strong understanding and familiarity of various game offerings in the market.

JOB COMPETENCIES / SPECIFICATIONS

  • Must be very proactive and have a keen investigative mindset
  • Attention to detail and high level of accuracy.
  • Must have at least average proficiency using Microsoft Office 365 applications (Word, Excel, PowerPoint, Sharepoint).
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written English skills.
  • Willing to extend work hours when needed.
#J-18808-Ljbffr

  • CRM Automation Manager, Online Gaming

    5 days ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    POSITION SUMMARYInvolves building automation solutions to increase operational efficiency and speed up casino/sport processing. The role involves working with cross-functional teams to identify opportunities and prioritize projects. The individual will lead the creation and maintenance of automation frameworks, provide technical support, and continuously...

  • Online Casino Product Manager

    5 days ago

    Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full time

    About the RoleThe Online Casino Product Manager position at MegaXcess IT Solutions Inc. is a critical role that oversees the daily operations of our Market Analysis Team.This team is responsible for collecting data, analyzing market trends, and providing accurate information to stakeholders.Key Responsibilities:Audit and monitor sites, games, vendors, and...

  • Casino Marketing Data Analyst

    23 hours ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    Job OverviewWe are looking for a talented Data Analyst to join our team at Solaire Resort & Casino. In this role, you will be responsible for analyzing data to help us optimize our events and promotions.ResponsibilitiesAnalyze data on events and promotions.Identify trends and patterns in the data.Provide reports and recommendations to the Casino Marketing...

  • Automation Solutions Manager

    5 days ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    Job DescriptionAt Solaire Resort & Casino, we are seeking a highly skilled Automation Solutions Manager to join our team. As a key member of our operations department, you will be responsible for building and implementing automation solutions to increase operational efficiency in betting systems.Your primary focus will be on identifying opportunities for...

  • CRM Systems Developer

    5 days ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    Job SummaryWe are seeking a highly skilled CRM Systems Developer to join our team at Solaire Resort & Casino. As a key member of our operations department, you will be responsible for building and implementing automation solutions to increase operational efficiency in betting systems.Your primary focus will be on designing and implementing automation...

  • IT Manager, Casino Operations

    5 days ago

    Manila, National Capital Region, Philippines Melco Resorts Leisure (PHP) Corporation Full time

    About Us:We are Melco Resorts Leisure (PHP) Corporation, a leading provider of entertainment and hospitality services. We are seeking a highly skilled Senior Engineer, Casino Systems to join our team.Job Responsibilities:Provide expert-level support and guidance to our team.Maintain and provide L2 shared services support for complex enterprise-based casino...

  • Business Process Optimizer

    5 days ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    Role OverviewAs a Business Process Optimizer, you will play a critical role in improving the efficiency and effectiveness of our business processes at Solaire Resort & Casino. Your primary focus will be on identifying opportunities for automation, prioritizing projects, and leading the creation and maintenance of automation frameworks.Key...

  • Data Analyst Position

    23 hours ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    Job Title: Data Analyst PositionAbout the RoleThis position is responsible for gathering information on promotions and events within the industry and providing detailed reports and analysis on Solaire Resort and Casino's events, raffles, and draws. The role aims to contribute to improving the overall performance and success of the casino's operations.Key...

  • Product Development Manager

    7 days ago

    Manila, National Capital Region, Philippines Attiago Online Shop Full time

    Are you passionate about revolutionizing the way people shop online?About Attiago Online ShopWe are a leading e-commerce platform that provides a seamless and enjoyable shopping experience for our customers. Our mission is to offer a wide range of high-quality products, exceptional customer service, and innovative technology solutions.We are looking for an...

  • Gaming Operations Specialist

    5 days ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    About the RoleWe are seeking a highly motivated Gaming Operations Specialist to join our team at Solaire Resort & Casino. As a key member of our operations department, you will be responsible for building and implementing automation solutions to increase operational efficiency in betting systems.Your primary focus will be on working with cross-functional...

  • Analyst, Analytics

    1 day ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    SOLAIRE RESORT ENTERTAINMENT CITYPOSITION SUMMARYThis position is responsible for gathering information on promotions and events within the industry and providing detailed reports and analysis on Solaire Resort and Casino's events, raffles, and draws. The role aims to contribute to improving the overall performance and success of the casino's...

  • Performance Analytics Expert

    23 hours ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    Casino Marketing Data Analyst Job SummaryWe are seeking a skilled Data Analyst to join our Casino Marketing team. As a Data Analyst, you will play a key role in helping us make data-driven decisions about our events and promotions.Key ResponsibilitiesCollect and analyze data on events and promotions.Identify trends and patterns in the data.Provide reports...

  • Business Insights Specialist

    23 hours ago

    Manila, National Capital Region, Philippines Solaire Resort & Casino Full time

    About UsSolaire Resort & Casino is a leading entertainment destination that offers an exciting experience for its guests.Job DescriptionThe Data Analyst will be responsible for collecting and analyzing data to help us make informed decisions about our events and promotions.ResponsibilitiesGather and analyze data on events and promotions.Identify trends and...

  • Casino Systems Architect, Senior Role

    5 days ago

    Manila, National Capital Region, Philippines Melco Resorts Leisure (PHP) Corporation Full time

    Job Summary:The Senior Engineer, Casino Systems will be responsible for providing expert-level support and guidance to our team. The ideal candidate will have a strong background in casino systems and be able to perform daily application support, new project implementation, and life cycle management of casino systems.Key Responsibilities:Maintains and...

  • Marketing and Product Specialist

    7 days ago

    Manila, National Capital Region, Philippines Attiago Online Shop Full time

    About the roleAttiago Online Shop, an industry-leading e-commerce platform, is seeking a talented Marketing and Product Specialist to join our dynamic team. This full-time position is based in Jupiter Street, Makati City, Metro Manila, and will play a crucial role in shaping our marketing strategies and product development initiatives.What you'll be...

  • Senior Engineer, Casino Systems

    5 days ago

    Manila, National Capital Region, Philippines Melco Resorts Leisure (PHP) Corporation Full time

    POSITION SUMMARY:The Senior Engineer, Casino Systems will have a wide breadth of technical skills to bridge the support and project gaps between infrastructure, IT application development staffs, and corporate IT support teams. He/she will perform daily application support, new project implementation, and life cycle management of casino systems.PRIMARY...

  • Casino Accounting Professional

    6 days ago

    Manila, National Capital Region, Philippines Okada Manila Full time

    Casino Accounting Job DescriptionWe are seeking a highly motivated and organized Accounting Expert to join our team at Okada Manila. As a key member of the Finance-Casino department, you will be responsible for preparing financial reports, reconciling accounts, and performing administrative tasks.Main ResponsibilitiesFinancial Reporting: Prepare accurate and...

  • Finance Manager

    15 hours ago

    Manila, National Capital Region, Philippines Waterfront Manila Hotel & Casino Full time

    Waterfront Manila Hotel & Casino is a management consulting company located in Manila, Philippines. We provide professional consulting services to various businesses and organizations, helping them optimize their financial performance and achieve their goals.Role DescriptionThis is a full-time on-site role for a Finance Manager at Waterfront Manila Hotel &...

  • Marketing and Product Growth Professional

    7 days ago

    Manila, National Capital Region, Philippines Attiago Online Shop Full time

    About UsAttiago Online Shop is committed to creating an inclusive and supportive work environment that enables our employees to thrive.We are looking for a Marketing and Product Growth Professional who can create engaging content, including marketing materials, product descriptions, and social media posts, to promote our brand and products.Key...

  • Software Engineer

    5 days ago

    Manila, National Capital Region, Philippines Melco Resorts Leisure (PHP) Corporation Full time

    Job Description:The Senior Engineer, Casino Systems will have a wide breadth of technical skills to bridge the support and project gaps between infrastructure, IT application development staffs, and corporate IT support teams.Key Responsibilities:Maintains and provides L2 shared services support for complex enterprise-based casino systems across all MCE...