Business Process Analyst

5 days ago


Quezon City, National Capital Region, Philippines UnitedHealth Group Full time
Key Responsibilities

In this role, you will be responsible for creating high-quality procedural material that supports our business operations. This includes designing and maintaining procedural material, gathering information from Subject Matter Experts, and crafting clear, concise documents that meet the needs of our internal stakeholders.

The ideal candidate will have a strong background in technical writing, with experience in designing and maintaining procedural material. You will also possess excellent communication and project management skills, as well as the ability to work independently and collaboratively as part of a team.

Main Responsibilities:
  • Designing and maintaining procedural material for the business unit
  • Gathering information from Subject Matter Experts
  • Crafting clear and concise documents using wordsmithing, formatting, process flow, and information mapping techniques
  • Maintaining collaborative relationships with customers and within the team
Requirements:
  • Strong background in technical writing, with experience in designing and maintaining procedural material
  • Excellent communication and project management skills
  • Ability to work independently and collaboratively as part of a team
  • Attention to detail and ability to meet deadlines


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