Strategic Customer Service Director

21 hours ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱4,500,000 - ₱8,500,000

The role is a strategic leadership position responsible for overseeing the customer service function.

It requires strong leadership skills to manage front-line supervisors and provide direction to managers and experienced professionals.

  • At least 12 years of experience in customer service management
  • 3+ years of experience as a director preferred
  • RCM experience in the US healthcare space is an advantage
  • Bachelor's degree in a related field or equivalent work experience preferred
Key Responsibilities:
  • Develops and implements policies and procedures to achieve organizational goals
  • Provides leadership to managers and experienced professional staff
  • Assists in the development of functional strategy
  • Decisions have an extended impact on work processes, outcomes, and customers
  • Interacts with internal and/or external leaders, including senior management

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Seniority Level:
  • Director
Employment Type:
  • Full-time
Job Function:
  • Other
Industries:
  • Hospitals and Health Care
  • Transportation
  • Logistics
  • Supply Chain and Storage
  • Medical Equipment Manufacturing

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