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Travel Support Specialist

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Job Description

We are seeking a skilled and enthusiastic customer support professional to join our team. As a customer advisor, you will play a crucial role in providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring their satisfaction.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also have the ability to empathize with customers and provide solutions to their problems.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Good verbal and written English and Spanish communication skills; Spanish language proficiency is a must (B2)
  • At least 1 year experience in customer care center; travel industry experience preferred
  • Ability to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays
  • Good computer skills and knowledge of MS Office tools
Benefits

We offer a competitive package that includes:

  • Fast-growing global platform
  • Global career opportunities
  • Professional coaching and training
  • Regular performance bonuses
  • Comprehensive benefits package
  • Casual dress code
About Us

We are a leading global travel service provider, dedicated to delivering exceptional customer experiences. Our team is passionate about helping others and making a difference in people's lives.