Booking Coordinator
6 days ago
Job Summary:
Creathink Solutions is seeking a skilled Part-Time Bookings Agent/Administrator to join our team. As a key member of our support staff, you will be responsible for delivering exceptional customer service, managing bookings and cancellations, and providing administrative support to our yoga teachers and clients.
Key Responsibilities Include:
- Responding to bookings and inquiries in a timely and professional manner.
- Managing bookings, cancellations, and charges through our CRM system.
- Aarranging teacher replacements and coordinating with yoga teachers.
- Providing emergency support as needed.
- Assisting with administrative tasks, including social media content creation, marketing materials, and invoice processing.
Requirements:
- Excellent phone manner and communication skills.
- Fluent English verbal and written communication skills.
- Ability to multitask and maintain accuracy.
- Problem-solving and critical thinking skills.
- Proficiency in CRM systems and phone systems.
- Able to work independently and prioritize tasks effectively.
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